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As I was updating info on products, I came across some info that was missing, size of a product, and another for what was included. I reached out on the assistant chat feature and a live agent explained to me that they could find the information I was looking for and that I should contact them anytime I had any questions about a product. Thank You Cyril for all your help!
I had another question about a product, and Chris was able to get me that information quickly. Thank you Chris.
the fulfillment process, refunds, and support are amazing.
zendrops customer service is fast prompt and accurate, The service team answer every qustion i have and if they cant the will find out ,especially with shipping updates and product Infomation, all done with a cheerful positve attitude which makes it less stressful , Knowing you have a good support team behind you, highly recommended , thanks to all on the team,especially , Manuel, Nicolle, Jinky, Jo, shiza, Ivan, karrie, Cyril, brendalyn
Xlnt products, lots of options & choices, wonderful support, easy to follow and grow.
As I continue to build my store, I've leaned on support often & I've had a 5 star experience 99% of the time. I only had 1 frustrating issue out of 10 mos. Staff is extremely helpful & knowledgeable. The only downside, is no phone or live video chat, except classes (which are awesome & free), as everything is basic chat, but they always resolve my concerns.
Always readily available to help when required.
Thank you for the great feedback! We're so glad to hear that our team is always available to assist you when needed. We’re here to help anytime!
Great platform for the auto DS . Highly Recommended
Thank you for your recommendation! We're glad to hear you're enjoying the platform for Auto DS. Your support means a lot to us!
Always very helpful
Zendrop is one of the best quality supplier platforms in Dropshipping. In addition to their support team responding almost immediately, they have absolutely everything and of extreme quality. When you can't find a specific product, just add it manually to your store, and as soon as the first sale is made and you click to process it through Shopify, their system is automatically triggered and within a few hours, you already have a quote for your product at a very competitive price! Highly recommend!!
HORRENDOUS CUSTOMER SERVICE. SCAM. F - - - - - - -
We’re really sorry to hear about your experience. We understand your frustration, and our team will reach out to assist you as soon as possible.
Zendrop is the best app ever!
easy steps and simple.