Zendrop ‑ Dropshipping & POD

I received a new order but it was cancelled. I reached out to Zendrop at 5am (EST) frustrated that there was no number to call, however after going through the FAQs and not finding what I needed I decided to use the chat and was quickly relieved when the bot offered me a human. She quickly resolved my issue and my order was immediately sent to the quoting process. Thanks Zendrop you rock!

They provide fast response and support. Recommended.

Great app for beginners and experts. Very easy to use.

Good app for dropshipping

i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely

Zendrop is great because you find a wide variety of products to put on your shopify store and they do the work of importing products and that information directly to your store!

Though I will say this, the product photos and/ or product descriptions can be lacking and you might have to go to other sites in order to find more information about a product instead of relying completely on zendrop

The customer service is great though and you can answers very quickly and the staff is super friendly.

This is all based on the Free Plan and as a store owner who has not sold any products to customers, there could be other caveats down the line but for now, it's a good place for beginners

Also a big plus is being able to import from aliexpress but that is available on the higher tiers now

Great service, very quick to respond in the chat, so I like that very much. But I put took out 1 start because is lacking of explanations for users outside USA. Examples:A big WARNING for users from other countries, all prices are always set up in US$, to calculate your prices to your costumers you have to use google to know the price in your currency, its a pain plus never 100% accurate because it will depend on the exchange rate they use the day of the purchase. Also very important, if you are in another country, when picking up products you have to select as supplier zendrop, if you pick all suppliers, you will find a lot of wonderful products but they wont ship to your country. Thats my learning so far.

This app is amazing for those looking for a free supplier when first starting out, however the paid plans are way to expensive and dont offer much value. My favorite thing tho is definitely the refund proccess, its very easy and straightforward.

Jobelle, & all the other assistants are really helpful and quick to respond in case when issues occur. As a starting business its really great to have such a great backend to your store.

Overall support when needed is great! However, I am still figuring out the best way to have a complete communication cycle when facing product availability and processing time challenges. I still recommend the app.