Zendrop ‑ Dropshipping & POD , 6,150 条评论
I had an order replenishment issue & Kelley S. helped me tremendously. She was understanding, gave me a substitution for my customer's order & got everything done in a timely manner. Thanks so much Kelley!
Got to say one of the best drop shipping app that I came across. importing products to my store is easy and it gives the current market price with it just incredible. 100% recommended to new drop shippers. Love it.
I think Zendrop is the absolute best drop shipping app on the market! Have received excellent and quick help from Molly Kaliman! Top rating.
If you already have another source for dropshipping, NEVER switch to zendrop. I made that mistake. Orders take forever, I ended up refunding customers orders. Only reason I am giving this 1 star is because I can't give it 0.
Thank you for reaching out and leaving us your feedback. We sincerely apologize for any inconvenience that you may have experienced.
Regarding the shipping times, we would like to inform you that our team does not keep stock of the products in the warehouse, and they are sourced as soon as the order is fulfilled. As a result, the estimated shipping times are around 15 days from China to the US, which is one of the best shipping times in the drop-shipping industry.
In regards to your specific order, we can confirm that our team has sourced the product and is currently in the process of fulfilling it, and it will be shipped to your customer soon. As a gesture of goodwill, we have initiated a refund for your order and will be shipping it to your customer for free.
Moreover, our team member has directly contacted you to assist you extensively and ensure that you get the best possible experience with our services.
Thank you for sharing your feedback here, and we assure you that we will continue to work hard to improve our services and provide you with the best possible experience.
Very good help recieved from Molly. They resolved my problem with a very fast response time. I reccomend it for dropshipping
Zendrop is one of the best apps to use on Shopify. If you having trouble finding anything Zendrop is the place to go.
I have only been using Zendrop for about a month and it’s been a good experience so far. Their customer service is prompt and they try to resolve any issues. My problem was I signed up to Plus plan with a 7 day free trial but Zendrop charged me right away. They did provide me the refund but the charge threw me off and I cancelled the plus plan right away without checking out all the features. Nonetheless so far so good. The only other thing is products take too long to arrive for my customers if they worked on shipping Zendrop can become huge.
I just started using Zendrop. It is a new for me but I think it is necessary to try. I recommend Zendrop to other entrepreneurs.
Kelley S. was very helpful and sorted out my issue promptly and quick!
Thank you for handling my issue Kelley S
Problem on their end. Reached out and within 24 hours all issues were resolved and everything sorted out. Really been enjoying using Zendrop and like where the brand is going!