评论 (1,179)

整体评分
4.5
每个评分等级的数量
  • 83% 的评分是 5 星
  • 8% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 7% 的评分是 1 星
2026年8月13日

So far I've had a great experience in terms of order fulfilment and orders being processed. I would highly recommend Zendrop. I would however would prefer that when using the credit that's been accumulated on my account to be able to use a higher percentage of the credit as I can only use a small amount of it and have to pay at least 90% of the fulfilment myself. but apart from that everything is easy and smooth to navigate through. One extremely useful part of Zendrop is the Academy, full of tutorials and webinars weekly to help you grow your business amazing!!

ShopDrop Cosmetics
英国
10个月 人在使用应用
2026年8月8日

This app hijacked my live store's active theme without my consent. Immediately after installation, Zendrop published its own demo theme and deactivated the theme I was actively running — on a live store with paid ad traffic pointing at it.

For hours my customers landed on a completely wrong storefront: a purple "home and kitchen accessories" template with "Free Worldwide Shipping" and fake "LOW STOCK" banners, none of which belong to my brand. My real product page was buried under someone else's demo content. I genuinely thought my store had been hacked — I checked my users and payout account in a panic before realizing it was this app silently swapping my published theme.

Session timestamps prove it: my recordings were normal at 2:38, the theme was replaced at 2:57, and I touched nothing in between. This was the app acting on its own.

Publishing your theme over a merchant's active, live theme without an explicit, unmistakable confirmation is not a "feature" — it is reckless and it directly costs merchants money and trust. Any app that can silently replace what customers see on a store generating live sales is dangerous. I will not use a tool I can't trust to leave my storefront alone.

Uninstalling. Do not auto-publish themes over live stores.

Ageless Glow
美国
大约1小时 人在使用应用
Zendrop已回复 2026年8月10日

Hi there,

Thank you for your critical feedback regarding the theme override on your storefront. I am deeply sorry for the panic, confusion, and disruption this caused to your live traffic and your business.I want to let you know that I have just sent a detailed message to your inbox so we can understand exactly what went wrong and help you resolve this. Please check your email when you have a moment, or feel free to reply directly here.

–Darlene, Zendrop Customer Experience

编辑时间:2026年8月7日

Taking a minute to make people aware that these are probably fake reviews. The "wholesale" price you'd pay for most of these items are $5-$10 higher than retail prices anywhere else on the internet (like amazon and walmart). And you still have to add your margin and shipping costs. Plus there is a $29-$79 monthly app fee. I'm not really sure what niche would benefit from this site.

Added after your response- your response is also a lie. I installed and UNinstalled the app in the last 3 days, not last year, and you have never reached out to me. Thank you for proving my point.

"The recurring application charge status for Zendrop - Dropshipping & POD was updated to cancelled.
August 6, 2026 at 2:07 PM EDT"

Pawsitive Vibes
美国
大约20小时 人在使用应用
Zendrop已回复 2026年8月7日

Thank you for your feedback. We reviewed our records and found that the store connected to this account has been disconnected from Zendrop since November 2025, with no active subscription or recent billing activity associated with it. I have also personally reached out to determine whether you may have used another Zendrop account so we can investigate further. Understanding the products and niche you were researching will help us identify any gaps in our catalog and overall experience. We appreciate any additional details you're willing to share.

Shiza, Customer Experience Team

2026年7月1日

That the Ai associated can take you on goose chases, may not recognize the exact info on a screen that you're working on, that there isn't a stepped process for integration and there are lots of costs that accumulate as you go

Mary's Curated Finds, Practical to Peculiar
加拿大
2天 人在使用应用
Zendrop已回复 2026年7月2日

Thank you for sharing that feedback. I really appreciate your honesty. I understand how those challenges could impact your experience. We'd love the opportunity to learn more about your experience and better understand where things fell short so we can continue improving. Your insights are incredibly valuable to us.

Shiza, Customer Experience Team

编辑时间:2026年6月25日

I had some minor issues when some product images did not populate to my store. Zendrop advised it may have been caused by a system update, they promptly fixed the issue and I was back in business. They were extremely responsive and attentive to my issue and resolved it quickly and professionally..

SWAG4ALL
加拿大
大约2个月 人在使用应用
Zendrop已回复 2026年6月22日

Hi David, thank you so much for updating your review and for your kind words! We are thrilled to hear that our support team was able to step in, resolve the product image issue promptly, and get your store back up and running smoothly.

System updates can occasionally cause temporary hiccups, but our team is always dedicated to handling them with the speed and professionalism you experienced. We truly appreciate your patience and your business. Wishing you continued success with your store!

Attached here is the help guide on how to easily get connected with our support team: https://support.zendrop.com/en/articles/8514763-module-3-how-to-get-help-from-zendrop-support

— Darlene, Zendrop Customer Experience

2026年6月17日

Zendrop has been a total game-changer for my shop! The automated fulfillment saves me so much time, and my customers love the faster shipping. and they have a good customer service?

CharmCove,
美国
10个月 人在使用应用
Zendrop已回复 2026年6月17日

What a joy it is to read this! Automated fulfillment saving you time while your customers get faster shipping is exactly the kind of win we love to hear about. And yes, the support team is always here for you too. So glad Zendrop has been a game-changer for your shop!

- The Zendrop Team

2026年6月17日

Zendrop is generally understood to be the prefered App for the Dropshippng Business. I have come to appreciate how Zendrop makes it easy to navigate through the App and how the Zendrop Assistant has made it easy for me to learn and understand the way this business is run. I am excited by the experience I am getting and I believe my Customers will benefit with the Best products and Faster Deliveries. I am looking forward to a great Customer Satisfaction.

Kate Express
美国
18天 人在使用应用
Zendrop已回复 2026年6月18日

Hearing that the Zendrop Assistant has made learning the ropes easier is exactly what we aim for! The excitement you're feeling right now is just the beginning, and we love being part of your journey. We're rooting for you and your customers to have a fantastic experience together.

- The Zendrop Team

2026年4月4日

Zendrop is main platform for me to select products. But I still hope Zendrop can do a good job in supplier management, especially in terms of inventory. When I just sent an order to notify Zendrop to ship, but received an email informing me that they're out of stock

TaoJ Trade
中国
5个月 人在使用应用
Zendrop已回复 2026年4月6日

Hi, Xiao!

Thank you for sharing your feedback! We truly appreciate you taking the time to let us know. We understand how important inventory reliability is, and we’re always working to improve our supplier management to provide the best experience for you.

Please know that we’re always here to assist you whenever you need help or have any concerns. Your satisfaction is our priority, and we’re happy to support you every step of the way.

-Zendrop

编辑时间:2026年7月9日

Problema solucionado luego des esta situacion (Me han cobrado sin siquiera usar la aplicación ) se contactaron conmigo y la atención fue excelente. El dinero reembolsado y mejorías en los planes con condiciones claras para evitar malas experiencias. Lo recomiendo al 100%

Celrom.com
法国
6天 人在使用应用
Zendrop已回复 2026年7月7日

Lamentamos mucho la experiencia que has tenido y te pedimos disculpas por las molestias. Ya nos hemos puesto en contacto contigo para conocer mejor tu caso y revisarlo a fondo. Esperamos poder resolver esta situación contigo lo antes posible.

Shiza, Zendrop

2026年5月21日

Zendrop has been one of the easiest dropshipping fulfillment platforms to work with. The platform is beginner-friendly, fast to set up, and makes product importing simple.

The automated order fulfillment saves a lot of time, especially when managing multiple products or scaling ads.

Customer support has been responsive, and the dashboard is clean and easy to navigate.

If you're building a Shopify dropshipping store and want a more reliable fulfillment partner, Zendrop is definitely worth considering.

Mud Free Pets
美国
大约1年 人在使用应用
Zendrop已回复 2026年5月22日

So happy to hear Zendrop has been a smooth experience from the start! You hit on all the things we really care about: easy setup, automated fulfillment saving time at scale, and a support team that's actually responsive. Wishing you tons of success as you grow your store.

- The Zendrop Team