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First time user here, really happy with the level of costumer support and training material, this is literally a a gold mine of knowledge specially for someone who has attempted this before many times, Thanks for your help Jinky and Zendrop
Worst dropshipping service ever. It looks pretty - everything is organized and easy to find. However, don't let that fool you (btw, this is coming from someone who was a plus member). Let me explain:
1. I wanted to try Zendrop before posting products on my store, so I ordered a few samples to test them out. They took so long to arrive and I contacted their customer service many times. Eventually, I just gave up and canceled the order.
2. Their 24/7 customer service only sounds nice. Yes, they reply fairly quickly, and yes, they are very friendly, but they don't actually help you fix the problem. All of my conversations with customer service agents went something like this:
They say they'll check why the products are taking so long to arrive and get back to me as soon as possible. When they get back to me, all they have to say is that they've just contacted the sender and that there has been some sort of an ambiguous delay, but the products are on their way. Sounds assuring, the first time they say it.
Bottom line, I think it's a waste of time and money.
Thank you for sharing your review. We have reached out to you via email to assist you with this.
My questions were answered in a timely manner. And in a way that I could understand!
I can confidently say that this website stands out as one of the best drop shipping platforms available. It offers a wide array of trendy and essential products perfect for any store. What truly sets them apart is their exceptional communication. Every detail is crystal clear, and their response time is remarkable. I've reached out to them multiple times, and without fail, I receive a reply in less than 5 minutes. For any dropshipper, fast and reliable communication is essential, and zendrop delivers on all fronts.
I got very quick and helpful customer service. I can recommend contact them by chat. It's so quick.
Great and fast customer support
Juan helped me resolve my store connection issue with ease
Great product and great customer service! :)
I have been using Zendrop for a while now and can vouch that they have one of the best and fastest customer support service. I truly appreciate all the help provided. It's one of the easiest platform to use and honestly with my business, Zendrop makes it easier.
I really like the fact that the reaction response time is always swift and that the company culture focuses on catering to the needs of customers. Besides, everybody seems so supportive and kind with the clients.