Zendrop ‑ Dropshipping & POD

Super easy to navigate, and has amazing extra features.

Impressed with how attentive the agent was to my queries.

(10 days later) good service again

How do I create a new review? this is an old one?

I'm just starting out and running into some issues but the team at Zendrop was very helpful. They respond very quickly. Thank you

Zendrop has revolutionized my drop shipping experience with its seamless platform. The user-friendly interface makes product sourcing and order fulfillment a breeze. Their extensive supplier network ensures top-notch quality and timely delivery. Customer support is exceptional, always prompt and helpful. Overall, Zendrop has exceeded my expectations, earning a well-deserved five stars.

Very good customer service, fast reaction time and help you with anything!

quick delivery and if you have a problem they will solve it directly. Quick response

For how overpriced their plans are, their customer service is disappointingly poor. It's like talking to a rock, and it feels like your reality is being gaslighted. If you report any issue with their service, despite following all the steps, they insist that their service is always right and the issue is likely on your end. They then proceed to tell you to follow the same steps you've already mentioned you've completed. After that, they transfer you to another representative who simply repeats the previous response. I swear, their chatbot is more helpful and intelligent than any of their "human agents." It makes me question who's the human and who's the bot.

Update: this is my 2nd and last review before unsubscribing and deleting the app. After submiting the first review, one of their customer support emailed me that they're saddened about my experience and asked me to respond with my questions so they can assist me to make up for it. I was patient and did as told, never heard back. Way to add insult salt to the injury. If "their actions never match their words" was a company. Update 2: beaware! I just clicked downgrade and after 2 attempts at making me click the wrong button to stay subscribed, they kept me subscribed anyways! They make it hard to downgrade.

Needed some help , IAN from Zendrop TEAM helped me quickly .even though I bombarded with tons of questions and confusion , he is was quick to solve them for me . Thank you

I needed a quick solution to an unusual issue, and Cyril gave it to me within minutes. It worked! Awesome and thorough service!

I would recommend the app but unfortunately I did not like the answer I received. My store is in the U.S. Unfortunately the shipping prices of many items Ive been looking at are multiple times the cost of the product cost. This leaves little to no room for profit margin as I compare the prices of the same or similar products that are being offered on other platforms. Research