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Hi there,
It appears that your experience with Zendrop was less than exceptional. Austin from our team has reached out to assist you on this.
Excited to assist you with this.
I’ve been working with a private dropshipping agent, who helps me source directly from 1688/factories, handles quality checks, and ships to Europe/USA within 7–10 days. They also support ERP integration with Shopify and offer all-in-one pricing (no hidden service fees).
If you’re looking for more flexibility, better pricing, or faster fulfillment than what this platform offers, feel free to reach out
QZ E-Commerce Company
Whatsapp : +852 5980 6189
I had a few questions about a product and was lucky enough to get help from Harvey on the support team. He was incredibly helpful, knowledgeable, and patient throughout our conversation. He answered all my questions clearly and made sure I felt confident moving forward. Great customer service. Thanks again, Harvey!
Harvey was excellent! Helped me resolve my issue in a very timely manner. Very professional and very helpful!
Customer services is extremely quick and very helpful. adding products is very seemless as well
Excellent. Top class. I am very impressed and satisfied with the service.
Chat with Shiza was very helpful. She is very accommodating and proactive. Zendrop service is awesome!
This is the best customer service i have ever recieved online.i was with a customer service assistance for over two hrs on line as she was helping me resolve some problems with my store.she was very patient,understanding and very knowledgable. and in the end my issue and all the qstns were answered to my satisfaction.Thank you soo much Nina!
Veramente un'ottima app. ogni volta che ho bisogno mi aiutano velocemente e con professionalità a risolvere qualsiasi problema
bad work
Awesome customer service!
Está muy bien, el servicio al cliente es muy rapido, efectivo y amable
Maria was fantastic in helping me with any and all my drop shipping needs!
Very good customer support, (please fix the search engine though)
Great customer service. I am a new seller and had a question and they were able to get me answer very quickly. Highly recommended and very satisfied with service so far.
The chat service was awesome!
Merjerrie of customer service gave an exceptional friendly service to help solve issue at hand. She took all the time and helped me through it all by explaining steps by steps in a detailed guidance.
Thank you, I am very happy.
Really helpful support!
Great efficiency, user-friendliness, and auxiliary support
great support team specially Krisnalyn
Amazing support
Zendrop support team is friendly and helpful
Tuve un problema por un error mio en la suscripción de otra cuenta con otro correo de un plan y me lo resolvieron super rápido me dieron rembolso de la cuenta que no quería tener el plan la atención al cliente fue super rápida y amable 10 de 10
Wonderful experience, Rafaela was super kind, informative and answered all questions promptly. Definitely recommend! excellent customer service.
Me han atendido muy bien, me han resuelto mis dudas, un servicio excelente!!
Très bon fournisseur. Servirce client rapide et efficace (Harvey Khan) juste si le branding pouvait se faire sans MOQ ce serait un 5/5
this for liezel from support team
Rafaela was amazing , she helped every step of the way though most of my products could still not be linked as the varients differ and could not be found it was nice having her try with me . Thank you
Thank you for your kind feedback! We're happy to hear Rafaela supported you throughout the process and did her best to help with your product variants. We appreciate your patience and are here whenever you need us!
I am very pleased with the assistance provided.
Maria is a professional employee, she immediately figured out and offered a solution to my issue without harming Zendrop, and beneficial for my new store.
Keep it up Maria!
Zendrop is not a trustworthy company. After you subscribed to it, you put yourself into a headache.
Great service, shipping times reasonable and very easy to use
I had a great experience with agent Harvey, who truly went above and beyond to help me. He took the time to thoroughly investigate my issue, which took around 30 minutes to resolve. Despite the complexity, he remained patient, professional, and determined to find a solution and in the end, he did. I really appreciate his dedication and support. Thank you, Harvey!
They are trully amazing! Always have fast answers to all your questions!
Zendrop support is outstanding.
Everytime I have a questions or problem to solve, they help me very fast with complete details informations.
I'm very happy with them.
Rose was incredible and efficient support. I was provided with links and explicit instruction on how to find the answer I'm looking for. Thanks for the help!
I had the pleasure of being assisted by Maria, and I can't speak highly enough of her. I was unexpectedly charged for a Plus plan subscription due to an old account I had completely forgotten about. As soon as I reached out, Maria handled everything with speed and professionalism—my refund was processed within seconds.
What truly stood out was her kindness and attentiveness throughout the entire interaction. She made sure every concern was addressed and even checked in to see if there was anything else I needed.
Maria, you are an absolute gem—thank you for turning a potentially frustrating situation into such a smooth and pleasant experience. You deserve all the recognition.
the best platform that have completely services and customer support in dropshipping and customize brandinding and packaging .
this is the best platform to invest your money in it and they have expensive value for money
thanks for customer services they were really friendly
the agents are very attentive and they respond promptly to every require. highly recommended
Really kind customer service
They stole money from me! I was not on a paid plan and the switch my plan from FREE to the PLUS Plan. Do not use them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They are SCAMMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You will regret using them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Very grateful for the 24/7 support team, they helped me sort out subscription issues and with problems that occurred with my first sale.
I had an issue that was basically my own fault for not reading the rules after someone else built my site.
They solved it and made sure everything was clear and satisfactory.
Excellent customer service!
Muy buena Nyka me ha ayudado con todas mis dudas, es mucho mas facil usar Zendrop cin la ayuda
I had an issue of my product out of stock, but was smoothly resolved by following up the steps Nyka put me through. All my questions was answered .
I had Shiza and she was an A Grade pro at what she does even when i was heated she provided me a solid solution