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I would not recommend Zendrop, even if you're on the Plus Plan. Their "Top Trending," "New Arrivals," and "Best Sellers" categories, along with the extras, are simply not worth it. I ordered a sample from Zendrop Fulfillment, and they sent the wrong type. It's baffling that they messed up a sample order. Now, I have to wait another 15 business days for a replacement. How can I trust them with my regular orders if they can't handle a simple sample correctly?
Additionally, Zendrop lacks the necessary declarations of conformity and certificates for products that require them. This omission means you can't use their products on TikTok, eliminating a significant market opportunity.
Overall, Zendrop has been a huge waste of time and money. I would not recommend their services.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
Jobelle was so hopeful, I had a quick questions about customer delivery and within minutes i had an answer. Surprisingly streamlined and easy and grateful for staff that are willing to help!
I recently had the chance to use the Zendrop dropshipping app and ran into a bit of a hiccup when trying to connect my store. Thankfully, their support team was super quick to help out. Jobelle from customer support was incredibly professional and knowledgeable. She resolved my issue in no time, which means I can now focus on my dropshipping journey without any worries.
If you're looking for a reliable dropshipping app with fantastic support, give Zendrop a try!
I've JUST added product to my store. I was having trouble finding a sizing chart and the AI bot put me through to a Human helper and we quickly solved the problem. The 4 star is for the Customer Service only.
Excellent customer support, very friendly , very organized structure of the app
We have used Zendrop since January 2024. Although our store is coming along slowly, their customer service is great. We've had nothing but positive interactions with their customer service. Unfortunately, we don't like the wait for HS codes, but that's not a drastic discrepancy. Thank you for your assistance when needed.
Upon further reflection, I'd like to amend my previous review of Zendrop. While I initially voiced concerns about shipping costs and plan pricing, I've since had a more positive experience with the platform.
Zendrop's customer service remains excellent, and their user interface is intuitive, making it easy to manage orders. Although shipping costs are still a consideration, Zendrop has made efforts to improve competitiveness in this area.
However, I still believe Zendrop could enhance the experience for users on the free plan by offering additional features or sample orders.
In summary, Zendrop is a solid choice for beginners in dropshipping. Thanks, Zendrop.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
I am really satisfied with JUAN van Zendrop, he really helps me so quickly and with delivery he really does his utmost to deliver quickly! thank you Juan!!! love
The team was very fast in responding to my questions and helpful with the answers
Good
Thank you for review. We highly appreciate it!