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Too early. They are still working out details. Support is very confusing to work with. They will give your 3 answers to one question. I'm going to try to work with them, but very close to leaving. UGH!
We’re sorry to hear that you’ve had a frustrating experience so far. We understand how confusing support can be, and we appreciate your patience. We’ll make sure to look into this and get things sorted for you. Please hang in there, and we’ll do our best to help you through it.
@Shopify needs to pay attention to apps like this!
Onboarding omits all the extra charges, and doesn't explain, how to stay on a free plan, be aware just by adding a product and linking your own products you will be charged a lot! and by a lot i mean, you linked your own products...
Deffinetly a Scam!
We’re sorry for the frustration and confusion caused by the charges you experienced. We appreciate your feedback and understand how important transparency is during onboarding. Our team will reach out to clarify any billing concerns and assist you further. Thank you for sharing your experience with us.
Hi I love this I love doing this with you guys! Thanks!
Best customer service I've ever come across. So quick with their responses and they are available at all times
Thank you so much for the amazing compliment! We're thrilled to hear that our customer service has made such a positive impression. We’re always here to help, anytime you need us!
Excellent Customer Service. Khubaib was really on point and guided me really well.
its great no complains they are fast to resolve any issue and app is super easy to use.
I was pleasantly surprised by the quality of this product! The shipping was incredibly fast, and the item arrived in perfect condition. The customer service team was also very helpful in answering my questions. I would recommend Zendrop to others.
i was in trouble make a mistake to connect other store then the one i have official. i was like, hope less and was thinking to buy again with my official store as i try a lot to re connect but i can not,.....
then there was a Mrs.Shiza who help me out she is completely professional and very clam like her work 100%
It’s amazing to hear how Mrs. Shiza helped you resolve your issue! Professional and calm support can really make a difference in challenging situations. Thank you for sharing your experience!
very professional customer support, just that some products arent available when i sent a product request, but if you guys can fix that then everything else is perfect! and maybe the speed on the product requests can use some work too since ive had requests take like 5 days to return. but overall a good experience just the speed and product availabilty needs work.
Thank you for your detailed feedback! It's great to hear that you had a positive experience with the customer support team. I appreciate your insights on product availability and request response times—those are important areas for improvement. Your input helps make the service even better!
As a online store owner I'm love the simplicity off using Zendrop! lot's of product ,great custumer service! There's great plans and advantages for everyone's no matter you're starting your buisness or you're already world wide scale !
Thank you for the amazing feedback! We're so glad to hear that Zendrop's simplicity and variety of products have made a positive impact on your business. Whether you're just starting out or scaling globally, we're thrilled to support you every step of the way. We truly appreciate your kind words and are here to help as you continue to grow!