评论 (10,199)

整体评分
4.8
每个评分等级的数量
  • 83% 的评分是 5 星
  • 14% 的评分是 4 星
  • 2% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年6月3日

great support, fast and +reliable!

Elite Brands
美国
4个月 人在使用应用
2023年12月29日

I'm a beginner drop shipper and just started using Zendrop. My experience has been great so far; the platform is straightforward to navigate and has many useful features. I had some issues with my subscription plan, but their Customer Service is top-notch.
Karrie assisted me and I appreciated the help!

AS Creations & More
美国
大约1个月 人在使用应用
2024年3月4日

You are overcharging products from aliexpress + you are overcharging shipping.
In other words, paid subscriptions are not enough, you also take a cut from the price of the product + shipping (I really don't understand why you have standard $8 per shipping considering the fact that you provide same time frame delivery as the vendors on aliexpress, it's not like you charge $8 and get delivery in 5 days).

I understand that you need to make $ but it's cheaper to do it with others than with you.

And don't get me wrong, others charge subscriptions like you and they take a cut from the product's price when importing it, but they give you option to import whatever you want and their cut is way less than yours which means a decent margin for us the sellers and opportunity to make sales with competition.

You policy of "getting a quote" from our suppliers doesn't mean anything if the price provided is 50% more than the price on aliexpress.

Boost Boutique
英国
4个月 人在使用应用
Zendrop已回复 2024年3月6日

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

编辑时间:2024年3月9日

As always, Zendrop Staffs are dependable, knowledgeable, fast in solving any issues & very professional in handling my problems.

Janelle, Molly, Joanna Lou , Jo, Juan, Cyril, Ian, Jemima, Joshua, Isamara, Jinkee & Darlene are assets to your co. I’m grateful for their speedy resolutions about my various concerns.

I had also the opportunity to contact their Support Manager, Mr. Austin Zafar, who readily alleviated my fears pertaining to a complex problem with my orders.

They are a top notch Team, giving quick replies thru email & simultaneously in my Zendrop account for follow ups.

Zendrop has a good collection of nice products which proved to be winners for my shop.

MultiDealz

MultiDealz
美国
5个月 人在使用应用
2024年5月10日

Very good customer service. They overdeliver when it comes to their customers.

UniqFinds
美国
大约2个月 人在使用应用
2024年2月26日

I would recommend Zendrop to a friend because you make it easier to set up a Shopify store.

Zoelanda2024
瑞典
8个月 人在使用应用
2024年1月15日

I just started using ZenDrop and they've been great thus far. I've had excellent customer service, they're very attentive to answering my questions, and their FAQs is a tremendous help. From explaining the behind the scenes process to their Zen Drop Academy, ZenDrop genuinely makes an effort to give you all the information you need to be successful.

Agent Deal Finder
美国
4个月 人在使用应用
2024年4月2日

i had been into different companies but the support and help from zendrop is the best ever assistance i got. Zendrop has the best support team very quick responsive and resolves issues in matter of minutes. definately recommended.!

The Gravi-T
英国
2个月 人在使用应用
2024年6月11日

always there to help you

Vortera
加拿大
3天 人在使用应用
2024年10月31日

Es una app estupenda y la atención al cliente es perfecta, el asistente Jacob me ayudó muchísimo.

Flydi
西班牙
大约2小时 人在使用应用
Zendrop已回复 2024年11月8日

Thank you for your feedback! We're so glad to hear that you had a positive experience with our app and that Jacob was able to assist you. We’ll be sure to pass along your appreciation to him! If you need any further help, don’t hesitate to reach out.