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This experience wasn't a positive one for me, it was very frustrating. Due to an internal problem, I was unable to import products from AliExpress. I was unable to get in touch with support on the website due to an on-site issue. On the website it's the only way it provides instructions for reaching them and doesn't offer any other alternatives. Contacting them was a nightmare. They did not answer through Instagram. I found their support email on their YouTube channel. The email Support was extremely quick, which is the only reason why I am still giving a 3 start. I was connected to an agent via email. The support team was great and respectfull . They issued me a refund without any hassle.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
Zendrop Support is awesome! I had some issues with my account, and they helped me in no time.
Its useful for your online business
good services
Prompt customer service
Thank you for the feedback! We’re glad to hear you’ve experienced prompt customer service. Your satisfaction is important to us!
Really amazing service. A blessing after my aliexpress nightmare
Thank you for your feedback! We’re so glad to hear that you found our service amazing.
We are just starting out, but so far this has been the easiest site to work with in our whole journey. There’s no hoops, jumps, guesses and then declines. And our experience with those who have assisted us, have been absolutely wonderful and gotten an answer to us immediately!!
This zendrop agent was very patient and knowledgeable, understanding that I was not very familiar with the zendrop platform. I will give him five.
Amazing customer service. Very quick to respond. the team are fantastic and awesome
Best drop shipping supplier ever. I love zendrop and it helps me to scale my business so bigger than before