评论 (10,419)

整体评分
4.7
每个评分等级的数量
  • 83% 的评分是 5 星
  • 14% 的评分是 4 星
  • 2% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2025年1月3日

My issue with those drop-ship apps is that they make u you the monthly fees! plus they charge you the higher price for the product! so either take your profit from the product or the monthly subscription! so for that i have stopped using them! very expensive usage fees for low bar quality products!

MamySports
美国
10天 人在使用应用
Zendrop已回复 2025年1月6日

We’re sorry to hear about your experience and appreciate your honest feedback. We understand your concerns regarding pricing and fees and are continuously working to improve the value we provide. Allow us to reach out to you via email and provide further assistance.

编辑时间:2024年11月25日

If you want to lose money, go ahead and work with this company. They claim a max processing time of 5 days, but that’s a joke. After waiting 5 days for a product I was selling, I reached out to customer support and found out the product was still in production. This meant I had to cancel orders and take a loss. On top of that, they won’t refund your ad costs even though the delays are their fault. And guess what? This didn’t just happen once it happened twice.

The second time, I checked in with customer support after 3 days to make sure everything was on track. They told me it was all good, but two days later, I found out the supplier was still in production.

To make things worse, their product prices are about double what you’d find on other platforms. And to top it all off, you’re paying $79 just to cancel your orders. Ridiculous.

UPDATE 11/25

Third time this has happened. After 5 days, they only managed to fulfill about 5 out of 20 orders, and now, after all this time, they follow up to say the products are out of stock again! I wrote to Austin, and it’s been 4 days with no reply! Amazing management.

Avoid at all costs.

aurorasilhouette
立陶宛
大约1个月 人在使用应用
Zendrop已回复 2024年11月20日

We sincerely apologize for the challenges you've faced and the frustration caused. We understand your concerns and take your feedback seriously. Please reach out to us at austin@zendrop.com and we're more than happy to help you out.

2025年1月28日

My subscription has been canceled and I haven't received a refund yet.

easyshop
美国
4个月 人在使用应用
Zendrop已回复 2025年2月11日

We’re sorry to hear about the issue with your subscription and refund. Please reach out to austin@zendrop.com so we can discuss this and assist you further. Looking forward to hearing from you.

2024年12月3日

Be careful. I installed this app to test it out. I never actually used it but was secretly charged $19 every month until I noticed.

McKinney Market - USA
美国
大约1个月 人在使用应用
Zendrop已回复 2024年12月13日

We’re really sorry to hear about this experience and understand your frustration. Our team will reach out to assist you and check your account to resolve the issue as quickly as possible.

2024年12月8日

Low support . worthless. its mess my store and they even dont have knowladge of shopify. just working for shift, this service is not good
dont use it

MR Friday
日本
大约1个月 人在使用应用
Zendrop已回复 2024年12月13日

We sincerely apologize for the experience you’ve had, and we understand your frustration. Your feedback is important, and we regret that we didn’t meet your expectations. We’ll reach out to you directly to address the issues and provide the support you need.

2024年11月24日

my zendrop can't not be used. who shall I refer to? I tried many ways can't use the ai. storebuilder. I tried uninstall the app and try to restore and reconnect. But it says Your account XXXgmail.com doesn't have permission to view this page. Try using a different account or going back to the Stores List page.then I follow the step and start another account but now it says Zendrop allows only one active store connection. It is too hard to use.

Balancura
西班牙
11天 人在使用应用
Zendrop已回复 2024年12月4日

Thank you for sharing your experience. We understand the frustration, and we're sorry for the difficulties you're facing with Zendrop. We'll reach out to assist you and help resolve the issue as quickly as possible.

2024年11月28日

I had the opportunity to try Zendrop, but as soon as I installed it, I was charged a fee directly before I even started using it. So I immediately deleted it and sent it back to CJ dropshipping. I think you should not use it at all. It is an application that has a small number of products and requires money for everything. Good thing we have CJ.

idealboxswiss.ch
瑞士
5天 人在使用应用
Zendrop已回复 2024年12月4日

We're sorry to hear about the unexpected charges and the issues you faced with Zendrop. Your feedback is important, and we understand your decision to switch to CJ Dropshipping. We will still reach out to you to further assist you.

2024年11月5日

I started selling a product through Zendrop and invested heavily in advertising, only to find out later that it went out of stock without any notice. Zendrop's only 'solution' was to suggest a replacement item that didn’t even remotely match what I was originally selling. After all the time, effort, and money I had poured into promoting this product, Zendrop left me with no other option than to refund the customers – completely disregarding my advertising expenses and the financial loss on my end. This level of service is unacceptable. Zendrop should be supporting new sellers, not trapping them in situations where they end up bearing all the risk and cost alone. Absolutely disappointing!

Oredon Shop
德国
大约2个月 人在使用应用
Zendrop已回复 2024年11月7日

We truly apologize for the negative experience you've had, and we completely understand your frustration. It’s never our intention to leave you in a difficult situation, especially after investing so much time and money. We appreciate your feedback, and we’ll be reaching out to assist you further in resolving this matter.

2025年1月1日

Zendrop is a total scam I went for a free plan and then they just automatically charge me 95 dollars that I wasn’t aware of through my account so be aware who you do business eith

Modishs
美国
4天 人在使用应用
Zendrop已回复 2025年1月6日

We apologize for the frustration this has caused and appreciate you sharing your experience. Our team is here to help resolve any billing issues. Please reach out to us directly at austin@zendrop.com, and we’ll work to address your concerns as quickly as possible. Thank you for bringing this to our attention.

2025年1月2日

Nightmare, I deleted after two days and got billed $45.64. Do not install this app to try it out because you will get billed.

Goodfella
澳大利亚
2天 人在使用应用
Zendrop已回复 2025年1月6日

We’re sorry to hear about your experience and any unexpected charges. Please contact us directly at austin@zendrop.com so we can review your billing and resolve the issue.