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I received my first order November 24,2023 and is now December 11,2023 and the shipping information has not yet updated since November 30,2023. Is about to be 3 weeks and my customers still haven't received their order. I'm not sure what's going on, but is not a good feeling maintaining a business when your shipping times is not as promising. I can understand if at least there's any updates, but there's no sign of my customers receiving their products. At this point I'm debating waiting to pause my store until I have another drop shipping app that works with my store.
Thanks for sharing your feedback here. We have reached out to you via email to assist you with this and will make sure to assist you with a resolution.
Mariana, from Zendrop was super duper awesome & very helpful...
Thank you for your patience...
An associate responded to my question immediately and helped me right away. Fast, professional customer service, and the app is easy to use with good products.
Zendrop has great customer support and the site is easy to navigate
Zendrop has created an ecosystem that helps beginner dropshippers to find great products and sell them effectively. Their supplier links and coaching sessions with the Plus plan ensure that the whole process is easier to navigate.
13 days shipping is good also I am not afraid that I may get scammed cause Zendrop ships themselves and if you upgrade the plan, you have a lot of advantages as well.
good app with incredibly good support team
W ass customer support fr they have helped me so much!! and this supplier is really beginner friendly , so as a beginner highly recommended.
very nice support
Issues were resolved quickly and questions answered promptly. Great Service