评论 (10,199)

整体评分
4.8
每个评分等级的数量
  • 83% 的评分是 5 星
  • 14% 的评分是 4 星
  • 2% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
编辑时间:2024年4月16日

Prompt customer service and support. Amazing work by the team

FlickerFindsCo
英国
3个月 人在使用应用
2024年2月1日

It was very nice to talk to Janelle this morning, and for her patience to help me figure out my delayed order. Thank you Janelle.

All in Sports
美国
大约1个月 人在使用应用
2024年1月26日

The assistant was helpful with the minor problems i had. The app is really easy to use.

Only bad thing is prices for U.S products. I don’t know if it’s fast shipping or this inflation but man are US products high.

My Store
美国
7个月 人在使用应用
2024年5月12日

Awesome. Perfect. Magnificent

Dreaming My House
墨西哥
2个月 人在使用应用
2024年4月23日

Great customer service. They promptly answer any questions and have a ton of help articles to help you.

Nerdy Needs and Wants
美国
大约1个月 人在使用应用
2024年1月16日

The customer service is very good, especially Molly as she is very helpful and able to answer all my questions with amazing clarity

fairytalegifts
新加坡
3个月 人在使用应用
2024年1月10日

Big thanks to Jinky for her exceptional customer service! Her prompt responses and attentive assistance made my experience smooth and enjoyable. Truly appreciated her help!

Petopia
加拿大
3个月 人在使用应用
2024年2月20日

It was and has been a learning curve but help is a click away and they actually help so i say give it a try https://qh4life.myshopify.com/

Quick-Hacks
美国
3个月 人在使用应用
2024年5月13日

very good app and support

Variex
巴西
4个月 人在使用应用
2024年1月16日

At first I was pretty confident using them,it seemed legit but it's not. Because the mobile version is not giving same features as on desktop I had to contact support to find how to do something, the agent was really nice and helpful. But then, the disappointment and frustration started, no response from support, no allocated agent, they DO NOT PROVIDE EXPRESS SHIPPING OPTION, they do not provide options on shipping anyway they just choose the best option in their opinion. I have made an order as if I was one on my customers to test it out, the processing took longer than expected and the shipping longer than expected, I received the order 2 days after an order I placed 3 days after the zendrop one with another similar company. The item I received was well packed but a strong perfume smell came out of it, the item seemed that it already been used as it was covered in greasy fingerprints and the item along with its accessories and accessory containers were scratched overall and had black marker stains. The product itself was an electronic acupuncture Massager but felt like a toy. I asked for a refund which was promptly done through credits and uninstalled.

The Bloody Store
澳大利亚
大约1个月 人在使用应用
Zendrop已回复 2024年1月18日

Thanks for sharing your feedback. We have reached out to you via email to get this to a resolution