Zendrop ‑ Dropshipping & POD

Customer support is awesome. I had questions and concerns about my website e-commercesphere.com and linking. Their support team got with me fast and answered my questions. In my opinion Zendrop is a great investment if you're serious about your future in drop shipping.

Had issues with my first sale. Customer service was prompt and professional. Issue resolved within hours.

customer service is excellent very fast responses and very helpful i highly recommend them

I highly recommend Zendrop! I have such professional assistance from the Zendrop pros. They have helped me with my store build, connection issues, domain, and education! The staff are very knowledgeable and so easy to work with. Not only do they help with solutions, they kindly and with a real person, follow-up with me to ensure my issues are correctly resolved! They truly want to ensure I am successful with my journey!

Customer service is top notch!

The website could use a little work though most listings don't contain enough information about the product with just generic text and pictures. Also if you switch suppliers the orders you currently have don't get updated and it's impossible to update them. So you have to either use the old supplier for those orders or duplicate the orders on shopify to work around this. But if you duplicate on shopify your customers order # changes and they get new emails cause loads of confusion for them and reflecting badly on the level of professionalism of the store.

Also when trying to use the import from AliExpress app it failed to get pictures of variants and just listed Ali SKU's which could not be found anywhere on Ali, even in page code, so it was impossible to match the variants to the actual product you wanted to link.

With that said, the customer services is always there to help where they can and make it work. And the service itself, of packaging products and adding cards is great.

Shiza was wonderful texting back and forth. She helped me through my mess up. Even gave me instructions on how it fix it. Thank you so much

Excellent customer attention, I recently started using Zendrop for my e-commerce business it is especially fast on answering your queries . Thanks Cyril

Mariane from Zendrop is awesome! She helped me out through chat and made everything super easy. I had a bunch of questions about my dropshipping setup, and she was super patient and knowledgeable. If you need help, Marianne is the go-to person!

First time user here, really happy with the level of costumer support and training material, this is literally a a gold mine of knowledge specially for someone who has attempted this before many times, Thanks for your help Jinky and Zendrop

The customer service is always ready to help you