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I had a great experience with Zendrop's customer support! They were very helpful in resolving my billing issue promptly and issued an app credit without any hassle. Thank you for your excellent service!
Thank you for your wonderful feedback! We're so glad to hear that our customer support was able to resolve your billing issue quickly and issue the app credit without any hassle. We truly appreciate your kind words and are always here to assist you!
You sent an invoice to my account 3 days after installing your application. How can this happen? I will not pay this and I will close my card for withdrawals in your name. For your information, why can't I reach customer service?
We sincerely apologize for the unexpected invoice and the difficulty you're facing with customer service. This is certainly not the experience we want you to have. We will investigate the issue and ensure it's resolved immediately. In the meantime, we recommend reaching out directly to Zendrop’s support team via their official contact channels to address the billing issue.
I am very grateful to the customer service and developers of Zendrop and Shopify for solving my store binding problem. Very patient and professional
Thank you for your kind feedback! We're so glad to hear that our customer service and developers were able to help resolve your store binding issue. Patience and professionalism are key, and we’re happy to know they made a positive difference. If you need further assistance, we're always here to help!
Zendrop is a great platform to use with Shopify, and their customer support is exceptional. Highly recommended if you are looking for easy and reliable fulfillment services.
Thank you for your feedback! We’re glad to hear you’re having a great experience with Zendrop and their customer support. Your recommendation means a lot!
Nyka from the support team went above and beyond to help me figure out and solve an issue I had due to a misunderstanding. She was clear, communicate effectively and kept me updated throughout the entire situation.
My problem was fixed in a timely manner. Thank you Nyka!
Thank you for sharing your feedback! We're thrilled to hear that Nyka went above and beyond to assist you.
Amazing customer support! Thank you.
The best shopify dropshipping app, the support is very helpful and available. Highly recommended to all the store owners out there.
Thank you for your feedback! We're thrilled to hear you had a great experience with our app and support team. Your recommendation means a lot to us!
Shiza took the time to work through all my issues in a patient and diligent manner.
Thank you for sharing your experience! We're so glad to hear that Shiza was able to assist you patiently and effectively. We truly appreciate your feedback and are proud to have such a dedicated team member.
Very professional and smooth
The representative Ian was very patient and understandable. He provided all the information I need to know to smooth the process. I am recommending Zendrop very much if they can provide you the best pricing.
Thank you for the fantastic feedback! We're glad to hear that Ian was patient and provided you with all the information you needed. Your recommendation means a lot to us, and we appreciate your support!
The team at Zendrop is amazing! They respond very quickly to my questions and have been sourcing products at great prices and fast shipping time
Thank you for the wonderful feedback! We’re so glad to hear that our team at Zendrop has been helpful and efficient for you. Your satisfaction is our top priority!