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Zendrop offers great customer service. Only negative feedback is the transparency of their provider/supplier. They are just named as "fulfilled by Zendrop"
Thank you for your feedback! We're glad to hear you’re pleased with our customer service. We appreciate your input regarding transparency with our suppliers and will take it into consideration as we continue to improve. Your insights are valuable to us!
Joining Zendrop has been one of the best decisions I have made. Their response time is amazing and the support team is great with follow up.
Any issues thus far have been resolved in a very short time frame. Staff are polite and professional.
Customer service is very genuine and real and friendly, I always have a good experience with Zendrop. Joe Anne was wonderful to deal with. Thank you
I am new to dropshipping but Zendrop customer support has been really great. They are very responsive and knowledgeable.
That's great to hear! It's always a relief to have responsive and knowledgeable customer support, especially when starting out with dropshipping.
The customer service here is Great!
Jo Anne Larga helped me with some little problems about order credits and all other things i wanted to be clear.
I am just starting working with dropshipping and i believe we have a long road to make together.
Thank you for your support !
I have been using zendrop and and fulfilment times are within 2-3 days much faster than other fulfilment softwares that I used and hassle free refunds to customers from zendrop fulfilment products.
This is a very good app for anyone who wish to start in the ecommerce business. They offer tons of support and many tutorials, courses to guide you through your journey. This is worth paying for just for the knowledge.
I cancelled on March the 19 of 2024. I was charged for June and July. I was told there was nothing they could do. I disputed it with my credit card company and they lied and said I didn't cancel until August. I went back into my shopify account to get the proof and it has "magically' disappeared.
Be careful!
We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.
Great customer service and very easy to use. Products are solid and a great testing ground for new ideas.
The branding features make all the difference for us.
Thank you for your kind words! We're thrilled to hear you’re enjoying our customer service and product quality. It’s great to know our branding features are making a positive impact for you!
Zendrop have a great system and can supply more products, one thing that makes them standout is the support team. They are easy to get hold of and can resolve most issues. Great Team.
Thank you for your kind words! We're thrilled to hear you appreciate our system and support team. Your feedback means a lot to us!