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Amazing Experience with Zendrop and Jacob from Support!
I've been using Zendrop for my Shopify store, and I couldn't be happier with the app and the support team. The app is incredibly user-friendly, making it so much easier to manage product sourcing and fulfillment. The product catalog is vast, and the seamless integration with Shopify is a game-changer for my business.
A special shoutout to Jacob from support—he went above and beyond to help me with my queries. His quick responses, patience, and in-depth knowledge made all the difference. Jacob truly represents what exceptional customer service should be!
If you're looking for a reliable app to streamline your dropshipping business, Zendrop is definitely worth it. Highly recommended!
Thank you so much for your kind words! We're thrilled to hear you're having a great experience with Zendrop and that Jacob was able to assist you so effectively. Your feedback means a lot to us, and we're glad to be part of your business journey. If you need any further support, we're here to help!
Helped really quickly bij Khubaib!
Superb app and even better support
Best support ever! it feels like they are waiting to answer my questions. Everything worked fine so far.
Thank you for the fantastic feedback! We're so glad to hear that you’ve had such a great experience with our support team. We're always here to help, and it’s great to know everything is working well for you!
Wide variety, great customer experience and lovely customer support
Thank you for the fantastic feedback! We're so glad to hear that you're enjoying the variety of products, as well as the customer experience and support. We truly appreciate your kind words and are always here to help!
FRAUD!!
This application is completely fraudulent.
I inquired about my eligibility for a specific onboarding offer, and while Juan was verifying it, he blocked my in-app messenger.
I created a second account, provided my actual account details, and questioned why they did that, only to have both accounts deactivated. This is a total scam; I've lost hundreds of dollars because of it.
Their primary goal seems to be to defraud users and profit themselves.
I'm really sorry to hear about your experience. We take these concerns very seriously and want to help you resolve this issue. We'll be reaching out to further assist you with this.
Zendrop offers great customer service. Only negative feedback is the transparency of their provider/supplier. They are just named as "fulfilled by Zendrop"
Thank you for your feedback! We're glad to hear you’re pleased with our customer service. We appreciate your input regarding transparency with our suppliers and will take it into consideration as we continue to improve. Your insights are valuable to us!
I had a great experience with the support team! They responded quickly and were super friendly, I really appreciate their dedication to customer care. Highly recommend!
Thank you for the wonderful feedback! We’re so glad to hear you had a great experience with our support team. Your appreciation means a lot to us,
Their customer service is phenomenal.
Support is very responsive & helpful, I really appreciate it!
I just started and Zendrop is very user friendly and easy to use.
Thank you for sharing your experience! We’re thrilled to hear that you find our support responsive and helpful. It’s great to know you’re finding Zendrop user-friendly as you get started!