评论 (9,915)

整体评分
4.8
每个评分等级的数量
  • 83% 的评分是 5 星
  • 14% 的评分是 4 星
  • 2% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年7月28日

The best customer service and got all the help I needed

Q8Stig
科威特
大约2个月 人在使用应用
2024年6月22日

My experience with zendrop has been amazing. The support team is awesome, I was having issues with my store and reached out to the support team for help. I got a member of the team in less than a minute and she knew exactly what issue was to help me resolve it. I love it. Plus they have thousands of products at your fingertips. 10/10

Treasure Haven Shop
美国
3个月 人在使用应用
2024年7月2日

I joined Zendrop not too long ago and had a pleasant experience so far. What I am most happy about is their quick and helpful customer service. I encountered a problem today and reached out to support via chat. I was quickly transferred to a representative and received a reply within 2 minutes. The representative was very kind and helpful and the issue was fixed in a few minutes. Very happy with my choice.

Paws & Beans
加拿大
14天 人在使用应用
2024年8月26日

It was very good, thanks for the help

PCL store
美国
3个月 人在使用应用
2024年7月22日

One of the best dropshipping apps ever, and the customer service is flawless and amazing. I definitely recommend.

plugtech🇰🇪
肯尼亚
大约2个月 人在使用应用
2024年9月23日

uper happy with the support team from Zendrop,Thanks Joshua for aiding me at Zendrop, it is certain I'll be coming back to you for more help in the future.

Leah Begum
西班牙
大约23小时 人在使用应用
Zendrop已回复 2024年9月26日

We’re thrilled to hear you had a great experience with our support team! Thank you for your kind words.

2024年7月3日

Customer service is top notch!

The website could use a little work though most listings don't contain enough information about the product with just generic text and pictures. Also if you switch suppliers the orders you currently have don't get updated and it's impossible to update them. So you have to either use the old supplier for those orders or duplicate the orders on shopify to work around this. But if you duplicate on shopify your customers order # changes and they get new emails cause loads of confusion for them and reflecting badly on the level of professionalism of the store.

Also when trying to use the import from AliExpress app it failed to get pictures of variants and just listed Ali SKU's which could not be found anywhere on Ali, even in page code, so it was impossible to match the variants to the actual product you wanted to link.

With that said, the customer services is always there to help where they can and make it work. And the service itself, of packaging products and adding cards is great.

PureLife™ HydroBottle
澳大利亚
27天 人在使用应用
2024年7月2日

I got very quick and helpful customer service. I can recommend contact them by chat. It's so quick.

Gemaline
英国
3个月 人在使用应用
2024年6月28日

Zendrop's customer support is instant and friendly. They were incredibly helpful with helping me handle an issue and their fulfillment service has always been superb. Shoutout to Ian, Nyka, and Kelley from the support team for their help! Totally recommend Zendrop.

Qlovara
美国
5个月 人在使用应用
2024年9月30日

i became the help i was needing from the customers support , im glad and happy for their support . Thank you again Jo & Janelle

Caydeen
德国
2天 人在使用应用
Zendrop已回复 2024年10月2日

Thank you for sharing your experience! It's wonderful to hear that Jo and Janelle provided the support you needed.