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We’re truly sorry for any negative experience. We understand how you feel and rest assured that our team will reach out to assist you and work towards a resolution.
it is not working for me
Thank you for your feedback. We're sorry to hear it's not working for you. Please reach out to austin@zendrop.com so we can further assist you and make it work for you. ...
I cancelled on March the 19 of 2024. I was charged for June and July. I was told there was nothing they could do. I disputed it with my credit card company and they lied and said I didn't cancel until August. I went back into my shopify account to get the proof and it has "magically' disappeared.
Be careful!
We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.
Please do not download this spamming app, I got charged without any use of their services.
We sincerely apologize for the inconvenience caused and understand your frustration. We will reach out to you to further assist and resolve this issue.
they are charging unwanted fees, even not asking you. please dont use this app. dont even tey to install it
We sincerely apologize for the unwanted fees you’ve encountered, and we understand your frustration. This is not the experience we want to provide. We'll be reaching out to ...
The attention I received from Zendrop is unfortunate, I have been waiting for an order for 16 days and their only response is patience, it will arrive, they are not responsible for anything because it is not their fault, the fault lies with the Chinese supplier, but If I pay Zendrop for the premium plan, what does China matter to me? I spoke with several employees, supervisors and they all gave ...
We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.
Scammers. They charged me even after uninstalling the app and contacting them.
We sincerely apologize for the inconvenience caused. We will reach out to assist you further and resolve this issue as quickly as possible.
product are so overpriced compared to other supliers
We sincerely apologize for any inconvenience caused by the pricing you encountered. We're reaching out to you to provide further assistance.
CHARGING FOR NOTHING AFTER I ASKED TO REMOVE AND CANCELL SUBSCRIPTION!!!
We apologize for the inconvenience. We'll reach out soon to provide further assistance with this issue.
Very disappointed. Not able to import products from ali express and I ordered a custom dog collar and they used the sample name and phone number on the collar zendrop won't give me a refund for my subscription I barely used it and I got the pro version.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.