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Zendrop offers a wide range of great products, making it an excellent platform to get started. The variety of products is impressive, providing plenty of opportunities to explore and be creative. However, using the platform in the EU can be a bit more challenging, as many products don't have CE certifications. That being said, the support is truly outstanding. The team is available 24/7 and is happy to reach out directly to suppliers to check on things. This level of support is exceptional and surpasses anything I've experienced on other platforms.
Thank you for sharing your experience! We’re glad you appreciate our product range and outstanding support. We’re always here to help, and your feedback on CE certifications is valuable as we continue to improve.
Großartiger support, auch wenn es mal länger dauert! Man wird nicht abgewimmelt und fühlt sich ernst genommen! Danke Jacob ;) !
Thank you for your feedback! We’re so glad to hear that you felt valued and taken seriously, even when support took some time. Jacob will be thrilled to hear your kind words! If you need anything else, don’t hesitate to reach out—we’re always happy to help!
My experience with Zendrop has been really great. When I started my E-commerce journey I was looking for a reliable supplier and then I came across Zendrop and I've been using them pretty much since the beginning of my E-commerce journey and not once have I regret it. Their customer support has been top-notch. If you have a problem with your order they will will be happy to help solve that problem very quickly. Also their support team is really friendly and they're amazing people. 5/5 customer service. So yes I really do recommend Zendrop :)
Very simple app and easy to work with.
Thank you for your feedback! We're glad to hear that you find the app simple and easy to use. Your satisfaction is important to us!
Very good to deal with. Seem genuinely keen to make your eComm store successful.
Thank you for your kind words! We’re committed to helping you succeed with your eCommerce store, and we’re glad to hear you feel supported. Your feedback means a lot to us!
Harvey helped me with a refund because I needed clarification on how they charge to use their products. I will try them again in the future
Thank you for your feedback! We're glad to hear that Harvey was able to assist you with your refund and clarify the charges. We appreciate your willingness to try us again in the future!
Ian provided excellent and prompt feedback regarding the customer order.
TC
Thank you for sharing your experience! We're happy to hear that Ian provided you with excellent and prompt support regarding your order. Your feedback is much appreciated!
I discovered Zendrop on YouTube, and it really surprised me! Zendrop is perfect for dropshipping, I believe it is the best platform of all, due to its fast delivery and great product quality! I needed support to request a MEASUREMENT CHART for a product, in less than 10 minutes I was answered, within 24 hours I had the table in hand with all the information. Rating 10/10
Thank you for your fantastic review! We're thrilled to hear that you discovered us through YouTube and that Zendrop has exceeded your expectations with fast delivery and quality products. It’s great to know our support team was able to assist you quickly.
The attention I received from Zendrop is unfortunate, I have been waiting for an order for 16 days and their only response is patience, it will arrive, they are not responsible for anything because it is not their fault, the fault lies with the Chinese supplier, but If I pay Zendrop for the premium plan, what does China matter to me? I spoke with several employees, supervisors and they all gave me the same answer, the attention received was shameful, they made me waste time and money
We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.
I recommande this app to all store owners that want to dropship.
Very well organized and daily updates with new products
Thank you for your fantastic feedback! It’s great to hear that you find the app well-organized and consistently updated with new products. Your feedback means a lot!