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Great app!
Thank you! We’re so glad you think so! Your support is greatly appreciated!
Customer service is beyond excellent! Extremely helpful, understanding, and kind!
Beste, ik heb mijn betalingen nog altijd niet ontvangen er is wel via zendrop in mijn rekening de kosten afgehouden. aan waar liggen de probleem kunnen jullie mij helpen aub
We're sorry to hear that you haven't received your payments yet, despite the costs being deducted from your account via Zendrop. We'll reach out to you to gather more details and assist you further.
This company is absolutely trash. I would give it zero stars if I could. They will set you up and charge you. Not send you any invoice or anything and by the time you see it, it will be too late for you to do anything about it.
I’ve been waiting for over two weeks for some of my store orders to be shipped. Despite raising multiple complaints, Juan keeps telling me to wait patiently. It’s been more than two weeks now, and he’s still asking me to wait.
To make matters worse, they deactivated my account without fulfilling my orders or issuing a refund.
This has caused me to lose both customer trust and money.
I feel like I’ve been scammed by Zendrop.
We sincerely apologize for the frustration you've experienced with your orders and account. We understand how upsetting this situation must be. Please reach out to us at austin@zendrop.com so we can offer solution for you.
Es una app estupenda y la atención al cliente es perfecta, el asistente Jacob me ayudó muchísimo.
Thank you for your feedback! We're so glad to hear that you had a positive experience with our app and that Jacob was able to assist you. We’ll be sure to pass along your appreciation to him! If you need any further help, don’t hesitate to reach out.
Zendrop is actually very difficult.to use...after several attempts I was unable to integrate my shopify store with Zendrop and ultimately lost my domain that I Purchased. I would honestly Recommend using PRINTIFY for your POD needs. They have brand named products like Gildan and Nextlevel Hanes etc. And shipping is fast in the USA.. I ordered last week and am expecting clothing by tommorrow morning...not weeks in transit....So far I'm very Happy with (Printify). **I Would not recommend zendrop**
We're sorry to hear about any difficulties you experienced in integrating your Shopify account. We would love to hear more about your concern and get it resolved for you, kindly reach out to austin@zendrop.com so we can further assist you.
Too early. They are still working out details. Support is very confusing to work with. They will give your 3 answers to one question. I'm going to try to work with them, but very close to leaving. UGH!
customer service replies quickly. they are approachable and knowledheable
Great customer service from the team! Real time response and helped me with what I needed! :)