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Zendrop team is on top as always!
Best Support team in the world. 5 stars
fast service. They are there to help and support you with 100% commitment. Many thanks to them
Thank you for your fantastic feedback! We're thrilled to hear you experienced fast service and dedicated support. Your kind words mean a lot to us!
Very knowledgeable and friendly customer service! Jobelle was so helpful, 10/10.
Well my user error caused a great deal of confusion when I just started out, however the support team coached me right through the whole process to get it corrected. This could be the start of a great relationship. Thank you Joanna for your help.
Zendrop has great customer service. Very quick to reply to issues that dropshippers would have. Looking forward with working with Zendrop as my business grows.
Zendrop is a great platform! Customer support is extremely friendly and they have a great catalog. Highly recommend!!
Few of the representatives will ACTUALLY help you. Sometimes they the representative will end their shift or go on a lunch so it sucks having to get transferred to another representative and then having to explain your problem all over again. All of them answer pretty quickly though. I do love how they give you videos to refer to because sometimes it is difficult to visualize over text. One thing i didn't like is that one representative getting in the business of another conversation i was having with another representative. Overall, its a great app and has many awesome features but of course there is always things to improve. All love, thank you Zendrop.
Zendrop is decent and they have good customer support but they need to add features where you can ask the supplier to lower the shipping and the cost of the product and ask for variants. the monthly subscription cost is way too high for beginners. sometimes the suppliers will ignore shipping your product and the delivery days will increase. If they want to become the best they need to lower the subscription cost and offer lower price for the products and shipping and also allow drop shippers to speak with suppliers in a monitored chat. the only good thing about Zendrop is the costumer support. this is my honest review.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
one of the best apps for dropshipping, really easy to set up, to use and manage your orders.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.