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I am just recently trying to set up my online store and I am about to try ZENDROP, I have not started yet but customer service has been awesome
I am new on Zendrop but everything look very intuitive and easy to use, also the team is responding pretty fast if you need help.
bien, muchos productos de relleno, pero la atencion eficiente y rapida, recomendado
Gracias por el exelente servicio al cliente, en especial a KHUBAIB
Thank you for the wonderful feedback! We're so glad to hear that Mariane provided excellent customer service. We'll be sure to pass along your appreciation to her. We're always here to help, and we truly value your support!
Janelle really helped me today, i could not fill my orders because of an error and she helped me fix it:)
Fast y problem-solving support team
Thank you for your feedback! We’re glad to hear you found our support team fast and effective at problem-solving.
I recently needed some questions answered on Zendrop regarding the integration of Zendrop and Shopify. I had the pleasure of talking with Nyka from Zendrop and she was able to help me out with the questions that I had. They are a pleasure to deal with.
Aviod this company! There are plenty of other Dropshipping companies that are reliable and trustworthy.
I paid for the Plus plan and was told that I would be given a store and be able to check it out and request a refund within 5 days if I wasn't happy with it.
They did not send me the store, the 5 days passed and they refused to give me money back.
Apparently even though I had no store, I still had to decide within 5 days if I was happy with it or not!
They said they would give me the store but not a refund, I did not want to continue with a company that provides misleading information to get you to sign up and then doesn't do what they say.
We sincerely apologize for your less-than-ideal experience. To help resolve this, please contact us at austin@zendrop.com so we can assist you further.
I have had a lot of experience with their customer support and all i can say is that it's just great!
I would recommend Zendrop 100%. I had an issues processing an order and reached out to the chat and customer care was very helpful. Researched the issue in the order and took the time to walk me through how to fix it and I was able to get the customers order out on time and the customer received the order within an excellent time frame.