Zendrop ‑ Dropshipping & POD

I’ve been using Zendrop and it has completely transformed my dropshipping business. The platform is incredibly user-friendly, with a seamless integration to Shopify, making it easy to find high-quality products and start selling fast. The best part? The fast shipping times, especially for U.S.based orders, which has helped me improve customer satisfaction significantly.

Zendrop's product catalog is impressive, and I love the fact that they handle everything from sourcing to fulfillment. Their customer service is top-notch too, always responsive and ready to help.

If you’re serious about scaling your dropshipping business, Zendrop is an absolute must!

The customer service here is Great!
Jo Anne Larga helped me with some little problems about order credits and all other things i wanted to be clear.
I am just starting working with dropshipping and i believe we have a long road to make together.
Thank you for your support !

For personal reasons I decided to discontinue the use of Zendrop and my dropshipping store. They made the exit process very seamless and painless; even refunded my card that was charged, no questions asked. That was an exemplary service from Zendrop. If I ever want to join the dropshipping wagon in the future, I will certainly come back to Zendrop!

Here you get a real support for your problem almost any time!

Zendrop has been an absolute game-changer for my business. Their fulfillment process is seamless, and the best part is their no-return policy, which saves me so much time and effort. Instead of dealing with the headaches of product returns, they simply refund me as long as I provide proof of the refund to my customers. This makes everything so much easier and efficient, especially with international orders. Their customer service is always helpful and responsive, and I feel confident knowing they’ve got my back. Highly recommend Zendrop to anyone looking for a reliable and hassle-free fulfillment service!

Charging customers just to upload products onto their website whilst also making money on fulfillment. How greedy can you get? not to mention the lack of details and images provided.

Easy to use however;

This isnt a free supplier website, it is based of the amount of products listed onto your store.

Meaning depending on the amount of products you list, you will be charged starting at 1 product listed on your store.

This isnt good for starting dropshippers, as you will be charged after a month for the products listed without you knowing.

She was great and professional. Most of all knew exactly what to do with the issue i was having and solved it! Thanks!

Very good service, super fast, I had a problem with my Shopify store and they helped me very quickly. I recommend your attention 1000%.

Avoid them!!!

Our experience with Zendrop has been extremely disappointing and has negatively impacted our small business. While they do offer refunds when we need to refund our customers (which is appreciated), this policy doesn’t make up for the sheer volume of issues we’ve faced. Here are the key problems:

Unhappy Customers: We've had a significant number of orders returned to sender due to Zendrop's inability to meet proper delivery deadlines. This has resulted in us having to refund nearly a third of our orders.

Incompetent Support: Their customer service is incompetent most of the time and takes forever to respond to concerns. Instead of resolving issues efficiently, we’re often left waiting with no real answers.

Sudden Price Increases: We've experienced sudden and unexplained increases in product costs, making it difficult to maintain profit margins and serve our customers effectively.

Constant Refunds: While their refund policy is the one positive, it’s not a great feature when we have to rely on it constantly because they can’t fulfill orders properly.

Zendrop's selection, especially with U.S.-based suppliers, is extremely limited, which makes it difficult to find quality, competitive products for our customers. On top of this, their products are significantly overpriced, and the shipping costs are absurdly high in comparison with their competitors. The inflated prices and lack of variety make it nearly impossible to maintain profit margins or offer value to customers. For a platform that advertises convenience and quality, their offering falls far short of expectations.

Zendrop’s inability to handle fulfillment reliably has cost us not just money but also the trust of our customers. For small businesses like ours, every interaction matters, and unfortunately, Zendrop has failed to meet even the most basic expectations of a third-party fulfillment provider.

We cannot recommend Zendrop to other small business owners and are transitioning to a new supplier to avoid further damage to our brand.