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The training courses that come along with using there service has been so helpful and I love the quantity of items they make available
As of right now, Im feeling good about Zendrop. They just helped me solve a problem I was having on shopify and Joanna was goated throughout the whole chat. I was all over the place, but I feel more calm and collected. Least I know the next few steps. Thanks Zendrop!
ZENDROP is a lifesaver to beginning entrepreneur like myself. I have not made any sales yet, but ZENDROP is very easy and simple to understand for a beginner like myself.
I truly enjoyed the workshop on Thursday at noon. It was live, it was real, and the host did a superb job and took a great sincere interest in his presentation. With people like that, ZENDROP will gain many future customers with its ease-of-use and sincere people who run it.
ALL of my products on my page are ZENDROP imported. Feel free to stop by and leave a critique anytime.
Thanks!
Gary Jordan
Retail Galore Store
https://www.RetailGaloreStore.Shop
It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
Atención muy clara y ayudan de manera inmediata. solucionando todo muy rapido
Thank you for your feedback! We’re glad to hear that you received clear and quick assistance. We’re always here to help!
Nice Support
We appreciate your kind words and we're glad to hear that you love the support you received. We just noticed that your ratings says otherwise so we'll be reaching out to you to further assist you with any concerns you may have.
Their customer service in the chat is prompt if the chatbot does not answer your question to your satisfaction just tap/click on the "wait for team member". Within a minute or less a team member is there to answer your questions regardless of how stupid your questions may be. They direct you to the links where you can get more detailed info or they will just patiently answer all your questions. Additionally they will email you the information and answers to your questions in a redundant follow up. So far I am very pleased with Zendrop customer service.
The Shopify Zendrop app is the best for dropshipping. It integrates seamlessly with Shopify, simplifies order management, and tracks shipments efficiently. The user-friendly interface and automation save time, making it ideal for streamlining ecommerce operations. Highly recommended.
The best kindest and most patient customer service! So respectful and understanding! A+ and 5 Stars!
Thank you for the fantastic feedback! We’re delighted to hear you had such a positive experience with our customer service.
Customer service is great and they are available majority of the day to help you with any issues. I really enjoy using Zendrop as a supplier for my business needs.