整体评分
4.8
每个评分等级的数量
  • 82% 的评分是 5 星
  • 15% 的评分是 4 星
  • 2% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年4月23日

I am unable to connect my shopify account and ive reached out for help, my subscription has expired and its a total mess. Please help me, I work 2 jobs and am doing this to quit both of them and help my family.

My Store
瑞士
3分钟 人在使用应用
Zendrop已回复 2024年4月25日

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

2023年10月19日

I have spent over a year sourcing unique products specifically for my store with another drop shipping agent, only to find out that when I switch from my current dropshipping agent, all the products I want to import to Zendrop, I have to send individual messages for every sourcing/import request to make sure it's kept private. This is not user friendly at all. Surely Zendrop should automatically keep it private unless it's already listed? This needs sorting out on your back end.

My Earthy Baby ZA
南非
4个月 人在使用应用
Zendrop已回复 2023年10月20日

Thank you for sharing your feedback on this. We have reached out to you via email to assist you with this. Excited to get this to a resolution.

编辑时间:2023年11月21日

Ever since I started with Zendrop their ability to import products from Aliexpress has been broken. You cannot import items properly. I was told for 4 days that IT was working on it. This company only wants your $79 a month. Stay away if you need to import from Aliexpress.
They say they have faster shipping because they source with certain vendors but this is not true. My orders still took over 20 days to receive. They gave me Free Plan Plus to change my review to a 5 star but after doing so and using there service it is still worse than any other service I have tried. I will stick with Dser's

Elite Gamers Lounge
美国
大约1个月 人在使用应用
Zendrop已回复 2023年10月2日

Thank you for your feedback on this! Austin from our team has reached out to you via email to assist you with this. Excited to get this to a resolution.

编辑时间:2023年10月25日

Shipping with Zendrop has been frustratingly slow, often taking more than two weeks. We've also had issues with lost items during shipping, and it's a hassle to get refunds – we have to keep reaching out. Frankly, Zendrop's shipping management feels pretty disappointing, almost like dealing with sellers on AliExpress. We shouldn't have purchased the annual membership.

So, we've made a call to switch things up and move over to Dropshipman. It seems like a more reliable and budget-friendly option for us.

BellaBelle
美国
3个月 人在使用应用
2023年10月17日

Garbage they couldn't give me an explanation on why they couldn't deliver to the third biggest city in the U.S in there own words "We regret to inform you that, at this time, we are unable to ship to the countries you've mentioned. We understand your interest and we are actively working on expanding our shipping capabilities" ? doesn't make sense glad it was a free trial but that goes to show you these people just want your money , super high shipping fees bad customer service and overpriced.

Paws & Fur
美国
5天 人在使用应用
Zendrop已回复 2023年10月19日

Thank you for sharing your feedback with us. On this we have reached out to assist you via mail. Excited to get this to a resolution!

编辑时间:2023年12月5日

Vendem produtos que não tem no estoque e ficam enrolando você, fiz mais de 200 pedidos de um produto e mesmo tendo o plano mais caro deles, eles não se importaram em ter agilidade e simplesmente atrasou toda a minha operação em mais de duas semanas. os atendentes não preocupam com o cliente e tentam só distrair você do problema, pior experiência da minha vida.

Tirando os atendente Molly e Jo, ótimas profissionais.

Não recomendo a nenhuma pessoa que realmente queira ganhar dinheiro!

Jugar Crecer Aprender
巴西
4个月 人在使用应用
Zendrop已回复 2023年12月5日

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

2023年12月22日

Clothes and shoes, little else.

My Store
美国
5天 人在使用应用
Zendrop已回复 2023年12月27日

Thanks for sharing your feedback. On this we have reached out to you via email to get this sorted out.

2024年4月17日

Odar problems

My Store
印度
3天 人在使用应用
Zendrop已回复 2024年4月22日

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

2023年7月17日

Zendrop just took $69 AUSD for my pro plan, I was trying to upgrade to a plus plan and try the free trial but it instantly took money. If zendrop can refund this I’ll try again but I’m canceling until I get my money back.

Steely's Buckets
澳大利亚
9个月 人在使用应用
Zendrop已回复 2023年7月19日

Thank you for bringing this to our attention and our apologies for the inconvenience.

To assist you with this, we have reached out to you directly to get this to a resolution and updates on the refund.

Excited to get this to a resolution and get you started with Zendrop!

2023年5月19日

Hopefully you read the lower star reviews before reading the paid 5 start reviews. The product provided are few and far between with the majority being low quality. The US provided products are even worse. Its seems the company is only interested in working with individuals that already have a high volume drop shipping company. Take note, when signing up, the promotion for "this is the only time you will see this" promotion is predatory and a low moral advertising tactic. The per-set-up shopify store is a mess, disorganized, and takes a lot of work to straighten out. They will also insert really weird contradicting promotions on your store I.e.. "Free shipping" then on the checkout there will be a counter for your customers that reads "$160 more for free shipping" thats a bait and switch. All the learning curriculum is out dated. all the pod casts are over 2 yr old. Marketing has changed since then. Their return policy is no standard at 5 days once you press checkout say goodbye to that money. This is sad, Its a great concept, just the execution seems lack-luster. Accountability and a full refund would have been a great way to redeem yourself Zendrop.

Celtic
美国
12天 人在使用应用
Zendrop已回复 2023年5月22日

Hi there! Thank you very much for the honest and transparent review. Zendrop's COO of Zendrop reached out to you over the weekend to touch on all of your points here and issued a full refund for the bad experience you've had overall. We're constantly working on improving the platform, and your feedback will help us do exactly that.