Zendrop ‑ Dropshipping & POD , 8,232 則評價

I have contacted them with a problem on 2 orders. They gave me all the information needed and who I have to contact to solve my problem.

This is my very first run with dropshipping an far as see it,it's been amazing still learning so in that process I'm accomplishing small but large areas in my life in this an when I'm finish learning I'm going to Take it Over. NOVAISU CREATIION IS COMING

Highly recommend it. Fulfilling orders, keeping the list and tracking orders is super easy. And they will help you immediately 24/7 with any issue you may have!

Never Ever Again!

My journey with Zendrop, filled with anticipation for a business boost, morphed into a narrative speckled with delays and financial drains:

- Delivery Delays: A staggering 95% of my customer orders arrived at least two weeks late, shaking the foundations of customer trust and satisfaction I had worked hard to build.

- Financial Loss: The delay epidemic resulted in a domino effect of refunds, culminating in a $2800 loss in one week, a significant hit to my operational budget.

- Customer Support: The mantra "it's out of our control" became a recurring theme in communications with Zendrop's support team, echoing over 100 times without offering solid solutions or assurances.

- Operational Inefficiencies: These issues bring to light critical questions about what Zendrop genuinely controls if quality, delivery times, and process management seem beyond their grasp.

This experience underscores a need for reliability and control in the dropshipping arena—qualities that are non-negotiable for any business aiming to thrive.

fast responses, and really helpful and kind. Thank you Joshua, Jo and Ian
and everyone from the support team. Everyone is really friendly and you can get your answers in maximal 3 Minutes.

its pretty easy to use and has help me find a lot of my things in my store and I hope I will also be able to find many more

On 3/21/2024, Karrie was extremely helpful in resolving a shipping problem for one of my customers. Thank you so much for hiring great and caring employees.

Randy

Horrible customer service, as a seasoned dropshipper I am very disappointed with their customer service team. Upgraded to the Plus and was hoping I can import reviews, but guess what Zendrop doesn't offer native review integrations. Which was fine until I contacted support team, looking for a workaround to where I can import reviews from aliexpress, so here i am seeking for a solution to be able to find said products on aliexpress once I have imported products from zendrop to my shopify store. THERE IS ABSOUTELY NO WAY TO FIND YOUR PRODUCTS FROM ZENDROP ON ALIEXPRESS WITHOUT SEARCHING FOR THE PRODUCTS YOUR SELF ON ALIEXPRESS, WASTE OF TIME FULL OF HASSLE STAY AWAY FROM THIS APP.

Great Dropshipping app, easy to use and works great with Shopify. Has various plans starting from $0 per month! great to get started with! and customer service and help files are great! thanks guys ^^

We have used Zendrop since January 2024. Although our store is coming along slowly, their customer service is great. We've had nothing but positive interactions with their customer service. Unfortunately, we don't like the wait for HS codes, but that's not a drastic discrepancy. Thank you for your assistance when needed.