評價 (9,190)

整體評分
4.8
各級評分數量
  • 82% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年1月16日

The customer service is very good, especially Molly as she is very helpful and able to answer all my questions with amazing clarity

fairytalegifts
新加坡
使用應用程式 3個月
2023年9月11日

I am thoroughly impressed with the way this service has committed itself to customer satisfaction and problem resolution. What has impressed me the most is their focus on solving any issues that may arise. Every step of the way, Zendrop has demonstrated their dedication to ensuring that their users have the best possible experience. If you ever encounter an issue, you can rest assured that the Zendrop team will work tirelessly to resolve it in the quickest and most effective manner possible.

Furthermore, it's exciting to see how Zendrop is in constant development. They are committed to continually improving their platform by adding new features and functionalities that enhance the overall experience. This attitude of never settling for the status quo is truly commendable.

Customer service has seen substantial improvement as well. The team's quick and friendly response is a testament to their commitment to customer satisfaction. I always feel valued and heard when interacting with them, which is a crucial factor for me when choosing a platform.

But Zendrop doesn't stop there. In addition to their focus on problem-solving and customer service, Zendrop offers a wide range of other features that make it the ideal choice for any online entrepreneur.

From seamless integration with my online store to the selection of high-quality products, Zendrop has streamlined every aspect of dropshipping for me. I can easily customize my products, increasing customer loyalty and setting me apart from the competition. Real-time order tracking is a blessing, and price transparency allows me to confidently manage my margins. Moreover, task automation has saved me time and allowed me to focus on growing my business.

However, what truly stands out is the community surrounding Zendrop. In addition to their educational resources, they have an active support network and a user community that provides the opportunity to learn and connect with fellow online entrepreneurs.

In summary, Zendrop has not only improved in terms of problem-solving and customer service but also continues to evolve to meet the changing needs of online entrepreneurs. With features spanning from product selection to automation and customization, Zendrop equips you with the tools you need to succeed in e-commerce. Their commitment to continuous improvement and customer satisfaction makes it a solid choice for anyone looking to thrive in the world of dropshipping. I would highly recommend Zendrop to anyone seeking a reliable and customer-centric dropshipping platform!

ttp0095
墨西哥
使用應用程式 7個月
編輯時間:2023年12月8日

I had two specific questions, regarding shipping, and both of those questions were answered by an employee named Joanna. She immediately answered my questions and had an amazing first impression. I am loving the app and how easy it is to use. Another time that I had a situation was when I accidentally bought a plan from Zendrop. I talked to a support member named Jobelle who helped me get my money back and gave me a free subscription for two more months. She was a true lifesaver of my day.

CurrentLoot
美國
使用應用程式 6個月
2024年5月5日

helpfull

DILA
荷蘭
使用應用程式 25天
2024年1月31日

smooth customer service

Ama4zon
美國
使用應用程式 6個月
2023年11月4日

I had some questions about the missing variants in my shopify listing from a product on Zendrop. I utilized the chat feature and Jo was able to help me find a solution. They were kind, professional and very helpful.

New Genesis Market
美國
使用應用程式 大約1年
2024年1月8日

Zendrop's customer service has been exceptional in my experience. The support team is responsive, knowledgeable, and eager to assist with any inquiries or issues. They demonstrate a genuine commitment to helping their customers, making the dropshipping experience with Zendrop smooth and hassle-free.

SerenityFlare
澳洲
使用應用程式 3個月
2023年11月19日

As I've been going over the products to list for my own store, I've come across a few listing issues. Each time it's brought up, the crew is very helpful and quick to resolve the issue. They're quick to offer support whenever it's needed. The AI chat box is also quite good. It's better than the ones used by the Canadian government. lol This one actually understands questions as they're asked.

Pioneer Kitty Market
加拿大
使用應用程式 6個月
2024年4月19日

buena experiencia

STOREPIC
宏都拉斯
使用應用程式 大約2個月
2023年12月1日

Thank you, Ian, for the great communication and customer service regarding my inquiry it was really helpful and i was able to get all the information needed about my order and products. definitely reach out if unsure of anything chat wait was under 60 seconds and resolved in 3 mints. Thanks again.

Sunday Snow
澳洲
使用應用程式 4個月