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So far the access to products is great- wide variety and seems to be good quality. Shipping does take long for certain areas, though prices are reasonable, for both products and shipping.
I had misunderstood an issue and was it handled with much patience from the team.
Thank you for your feedback! We’re glad to hear you’re enjoying the wide variety and quality of our products. Your insights help us improve further!
Zendrop have a great system and can supply more products, one thing that makes them standout is the support team. They are easy to get hold of and can resolve most issues. Great Team.
Thank you for your kind words! We're thrilled to hear you appreciate our system and support team. Your feedback means a lot to us!
Very helpfull stuff. Big selection of products and option to find new products and it actually works. I found a product I want to sell, requested it and the next day it was ready to sell.
Thank you for the fantastic feedback! We're thrilled to hear that you had such a smooth experience with finding and requesting new products. It's great to know that the process worked so quickly for you! We're excited to continue supporting you as you grow your business.
For personal reasons I decided to discontinue the use of Zendrop and my dropshipping store. They made the exit process very seamless and painless; even refunded my card that was charged, no questions asked. That was an exemplary service from Zendrop. If I ever want to join the dropshipping wagon in the future, I will certainly come back to Zendrop!
Thank you for sharing your experience! We're sorry to see you go but are glad to hear that the exit process was seamless and that you received excellent service. We’ll be here whenever you're ready to return to dropshipping! Best wishes!
Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had janelle helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone
Thank you for your fantastic feedback! We're delighted that Janelle could assist you so effectively. Your recommendation truly means a lot to us!
Excellent source, and great customer service. I've been using zendrop for a couple months, and this is the first time I need customer service. Point being, very user-friendly platform
Thank you for your feedback! We’re delighted to hear that you find Zendrop user-friendly and that you had a positive experience with our customer service. Your support is much appreciated!
Great communication with support. They got back to me quickly with a direct answer to my question. Very helpful. Good service.
Absolutely would recommend using Zendrop. This app makes the shipment process a lot simpler. The customer service is amazing as well. The team acted quickly to resolve any problems I had regarding customer orders.
ZenDrop is great! They have support on hand and ready to help you with any questions or issues. So many resources to learn from the best about Dropshipping or POD. Not to mention the best shipping times on products and it's easy to import a product they don't have. Highly recommend!
Thank you for your enthusiastic feedback! We're delighted to hear that you find our support helpful and our resources valuable. It’s great to know you’re enjoying the fast shipping and easy product importing. Your recommendation means a lot to us!
Awesome.
Ian even looked into the status of my order without me asking. I should have asked, but I didn't. Ian got to the bottom of the problem and solved it in one go.
He even provided a simple way to deal with similar problems in the future. He basically provided a process that any business owner should use, which I will put into my SOP from now on.
Thank you so much, Ian, for being Awesome.