評論 (10,425)

整體評分
4.7
各級評分數量
  • 83% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年11月12日

Very bad they charged me for nothing

Suecolt’s
西班牙
使用應用程式 3天
Zendrop 已回覆 2024年11月20日

We sincerely apologize for the charges you’ve experienced. This is not the service we strive to provide. We’ll reach out to assist you further and resolve the issue as quickly as possible.

2024年12月3日

Please do not download this spamming app, I got charged without any use of their services.

Best Bark Blooms
印度
使用應用程式 13分鐘
Zendrop 已回覆 2024年12月13日

We sincerely apologize for the inconvenience caused and understand your frustration. We will reach out to you to further assist and resolve this issue.

2024年9月17日

I cancelled on March the 19 of 2024. I was charged for June and July. I was told there was nothing they could do. I disputed it with my credit card company and they lied and said I didn't cancel until August. I went back into my shopify account to get the proof and it has "magically' disappeared.

Be careful!

Lisa Marie
美國
使用應用程式 7個月
Zendrop 已回覆 2024年9月20日

We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.

2024年10月27日

i do not have any custamer and product

Elite Essentials
肯亞
使用應用程式 9天
Zendrop 已回覆 2024年10月29日

We're sorry to hear that you're facing this issue. Please reach out to us at austin@zendrop.com, and we’ll investigate what happened with your account. Your satisfaction is important to us!

2025年1月13日

die produktsuche ist grauenhaft. produktbilder sind unscharf, nicht von allen seiten fotografiert, oft nicht alle vorhandenen varianten fotografiert. die branding karte ist unscharf und macht beim kunden eher einen schlechteren eindruck, als einen guten. ausserdem kommen immer falsche produkte zu den wörtern die man in der suchleiste eingibt. Bspl. bei yoga kleidungen kommen normale tshirts die nichts mit sport zutun haben.

Glomotion
德國
使用應用程式 6個月
Zendrop 已回覆 2025年1月17日

We appreciate your honest feedback and apologize for the issues you’ve encountered with product search and image quality. We understand how these challenges can affect your experience, and we’re committed to improving search accuracy and product presentation. Our team will review your concerns and work on making necessary enhancements. Thank you for bringing this to our attention!

2024年11月10日

they are charging unwanted fees, even not asking you. please dont use this app. dont even tey to install it

Cat'n'Pets
加拿大
使用應用程式 大約2小時
Zendrop 已回覆 2024年11月20日

We sincerely apologize for the unwanted fees you’ve encountered, and we understand your frustration. This is not the experience we want to provide. We'll be reaching out to resolve any concern you may have.

2024年10月27日

Removed money for no reason

Eye Cream
拉脫維亞
使用應用程式 27天
Zendrop 已回覆 2024年10月29日

We're sorry to hear that you've experienced this issue. We take these concerns seriously and want to help resolve it. Please reach out to us at austin@zendrop.com, and we’ll investigate what happened with your account. Your satisfaction is important to us!

2024年8月28日

Aviod this company! There are plenty of other Dropshipping companies that are reliable and trustworthy.
I paid for the Plus plan and was told that I would be given a store and be able to check it out and request a refund within 5 days if I wasn't happy with it.
They did not send me the store, the 5 days passed and they refused to give me money back.
Apparently even though I had no store, I still had to decide within 5 days if I was happy with it or not!
They said they would give me the store but not a refund, I did not want to continue with a company that provides misleading information to get you to sign up and then doesn't do what they say.

My Store
澳洲
使用應用程式 8天
Zendrop 已回覆 2024年9月6日

We sincerely apologize for your less-than-ideal experience. To help resolve this, please contact us at austin@zendrop.com so we can assist you further.

2024年6月24日

WORST EXPERIENCE EVER!

I cannot emphasize enough how disappointing my experience with the Zendrop app has been. Despite upgrading to a paid plan, the service is absolutely terrible. The shipping options are incredibly limited, and even with the paid plan, they couldn't fulfill their own products on time.

No product , extension does not work if you downgrade means you must leave and your not welcome any more.

I expected a professional service, but Zendrop failed to deliver on all fronts. If you're looking for a reliable dropshipping solution, stay away from Zendrop. Save your time, money, and sanity.

Avoid this app at all costs!

BAMBY
英國
使用應用程式 7個月
Zendrop 已回覆 2024年6月26日

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

2024年5月12日

Worst dropshipping service ever. It looks pretty - everything is organized and easy to find. However, don't let that fool you (btw, this is coming from someone who was a plus member). Let me explain:

1. I wanted to try Zendrop before posting products on my store, so I ordered a few samples to test them out. They took so long to arrive and I contacted their customer service many times. Eventually, I just gave up and canceled the order.

2. Their 24/7 customer service only sounds nice. Yes, they reply fairly quickly, and yes, they are very friendly, but they don't actually help you fix the problem. All of my conversations with customer service agents went something like this:
They say they'll check why the products are taking so long to arrive and get back to me as soon as possible. When they get back to me, all they have to say is that they've just contacted the sender and that there has been some sort of an ambiguous delay, but the products are on their way. Sounds assuring, the first time they say it.

Bottom line, I think it's a waste of time and money.

Spirecook
以色列
使用應用程式 4個月
Zendrop 已回覆 2024年5月14日

Thank you for sharing your review. We have reached out to you via email to assist you with this.