評論 (1,129)
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its an amazing portal to have great products for the dropship business.
Just a suggestion can you also add the tab that would show the fast moving product that I have added in my product list.
Happy to hear you're enjoying the product catalog! Your suggestion about a tab to highlight fast-moving products from your own list is a really smart idea — that kind of insight could make product management so much easier. We appreciate you sharing it!
– The Zendrop Team
Very easy and straightforward to work with zendrop, the help has been amazing and easy to work with especially with the help of the AI assist added to it now.
So glad the experience has been smooth and that the AI assist has been hitting the mark for you! We put a lot of work into making sure support feels accessible at every step. Really appreciate you sharing this, GFitPro.
- The Zendrop Team
Very Poor unaccountable customer service. I will revise my review once They do anything to resolve the poor platform experience, or will drop them and update this withe the continued lack of care they provide their customers.
Hi there, I'm sorry your support experience wasn't what it should have been. That's not the standard we hold ourselves to. I've personally emailed you to address your concerns directly and ensure you get the help you need. I hope you'll give us another chance to show you what Zendrop support can be.
— Darlene, Zendrop Customer Experience
We had an excellent experience working with Zendrop Support while preparing a product launch for Trusted Best Sellers™. Ms. Nyka and the Zendrop team provided both prompt and highly professional assistance across multiple inquiries, including detailed product specifications, fiber composition, sizing clarification, and shipping timelines.
What stood out most was their commitment to accuracy— they proactively coordinated with their overseas team to obtain precise measurements and material details, ensuring we could confidently present our product to customers. They also followed up consistently, prioritized our requests, and clearly understood the importance of compliance and customer satisfaction in our business.
Zendrop's communication was courteous, thorough, and solution-oriented from start to finish. Zendrop's support played a key role in helping us finalize our product listing with confidence.
Thank you Zendrop!
Hi there,
Thank you so much for sharing your experience! We truly appreciate your kind words and are thrilled to hear that Nyka and the Zendrop team were able to provide prompt, professional, and thorough support throughout your product launch.
We’re always here to assist you and ensure your store succeeds, and your feedback motivates us to keep delivering the best possible service.
-Darlene, Zendrop
Jo Anne Larga provided excellent support with my Zendrop setup. She was quick, professional, and straight to the point. After struggling to fix my issue, she was the only one who fully resolved it. Really appreciate the great customer service.
Jo Anne is truly a gem and we're so happy her help made such a difference for you! Getting your Zendrop setup fully resolved is exactly what we want for every merchant. Really glad to have you with us!
- The Zendrop Team
Great customer service, replies quickly and very intellectual about products and policies
That really means a lot to hear! Knowing that our team's responsiveness and product knowledge made a difference for you genuinely makes our day. So glad you're having a great experience with Zendrop.
- The Zendrop Team
I've never had such wonderful and competent customer service in my life. My agent, named Shawn, handled my issue for me, then handled three more I didn't even know about BEFORE THEY BECAME ISSUES!!!
Shawn is an absolute rockstar and we're so glad he could take care of you so well! Going the extra mile to catch issues before they even pop up is exactly the kind of support we strive for. Reviews like yours genuinely make our whole team smile.
- The Zendrop Team
une reclamation qui suit sont cours mais dont l'issue est encore inconnue. les assistants qui m'aident sont toutefois gentils,courtois et comprehensifs.
merci bien
Merci pour ce retour et pour votre patience pendant le traitement de votre réclamation. Nous sommes vraiment contents de savoir que notre équipe vous a apporté soutien et gentillesse tout au long du processus. On reste disponibles si vous avez besoin de quoi que ce soit.
- The Zendrop Team
I have been setting up my Shopify store and ZenDrop when I have time in between my full time job and although I am watching videos, I have gotten confused on steps. So I reached to ZenDrop via the chat option and Nina was extremely helpful and shared some great articles and videos. Also asking for a live person was not a hassle at all. I am grateful I reached out and had the pleasure of chatting with Nina.
Thank you so much for sharing your experience, we really appreciate it, especially while you’re balancing a full-time job. We’re glad Nina was able to help and make things clearer for you. Wishing you continued success with your store.
-Zendrop
Great app with excellent customer support!
I've been using Zendrop for my pet accessories store and it's been a fantastic dropshipping solution. The product selection is solid, the interface is easy to navigate, and the integration with Shopify works seamlessly.
What really impressed me was their customer support. I had a billing question about their usage-based pricing (I wasn't familiar with how it worked), and Juan from their support team was incredibly helpful and responsive. They took the time to explain everything clearly and worked with me to resolve the issue quickly and fairly.
The usage-based billing is actually quite flexible once you understand it - you only pay for what you use, which is perfect for growing stores like mine. Just make sure to keep an eye on your linked product count!
Overall, highly recommend Zendrop for anyone looking for a reliable dropshipping app with top-notch support. Thanks to the team for making my experience so positive!
Thanks so much for your kind words! We’re thrilled to hear that Zendrop has been a reliable solution for your store and that our team could help make the experience smooth. We appreciate your support and wish you continued success with your business!