評論 (1,129)

整體評分
4.5
各級評分數量
  • 83% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 7% 的評分為 1 顆星
2026年3月23日

its an amazing portal to have great products for the dropship business.
Just a suggestion can you also add the tab that would show the fast moving product that I have added in my product list.

Fetchingco
加拿大
使用應用程式 20天
Zendrop 已回覆 2026年4月21日

Happy to hear you're enjoying the product catalog! Your suggestion about a tab to highlight fast-moving products from your own list is a really smart idea — that kind of insight could make product management so much easier. We appreciate you sharing it!

– The Zendrop Team

2026年6月6日

Very easy and straightforward to work with zendrop, the help has been amazing and easy to work with especially with the help of the AI assist added to it now.

GFitPro
加拿大
使用應用程式 3個月
Zendrop 已回覆 2026年6月17日

So glad the experience has been smooth and that the AI assist has been hitting the mark for you! We put a lot of work into making sure support feels accessible at every step. Really appreciate you sharing this, GFitPro.

- The Zendrop Team

2026年6月2日

Very Poor unaccountable customer service. I will revise my review once They do anything to resolve the poor platform experience, or will drop them and update this withe the continued lack of care they provide their customers.

ofthefreemarket
美國
使用應用程式 3年多
Zendrop 已回覆 2026年6月3日

Hi there, I'm sorry your support experience wasn't what it should have been. That's not the standard we hold ourselves to. I've personally emailed you to address your concerns directly and ensure you get the help you need. I hope you'll give us another chance to show you what Zendrop support can be.

— Darlene, Zendrop Customer Experience

編輯時間:2026年3月25日

We had an excellent experience working with Zendrop Support while preparing a product launch for Trusted Best Sellers™. Ms. Nyka and the Zendrop team provided both prompt and highly professional assistance across multiple inquiries, including detailed product specifications, fiber composition, sizing clarification, and shipping timelines.

What stood out most was their commitment to accuracy— they proactively coordinated with their overseas team to obtain precise measurements and material details, ensuring we could confidently present our product to customers. They also followed up consistently, prioritized our requests, and clearly understood the importance of compliance and customer satisfaction in our business.

Zendrop's communication was courteous, thorough, and solution-oriented from start to finish. Zendrop's support played a key role in helping us finalize our product listing with confidence.

Thank you Zendrop!

Trusted Best Sellers™
美國
使用應用程式 7天
Zendrop 已回覆 2026年4月6日

Hi there,

Thank you so much for sharing your experience! We truly appreciate your kind words and are thrilled to hear that Nyka and the Zendrop team were able to provide prompt, professional, and thorough support throughout your product launch.

We’re always here to assist you and ensure your store succeeds, and your feedback motivates us to keep delivering the best possible service.

-Darlene, Zendrop

2026年5月26日

Jo Anne Larga provided excellent support with my Zendrop setup. She was quick, professional, and straight to the point. After struggling to fix my issue, she was the only one who fully resolved it. Really appreciate the great customer service.

Evorielle.store
美國
使用應用程式 14天
Zendrop 已回覆 2026年7月2日

Jo Anne is truly a gem and we're so happy her help made such a difference for you! Getting your Zendrop setup fully resolved is exactly what we want for every merchant. Really glad to have you with us!

- The Zendrop Team

2026年5月15日

Great customer service, replies quickly and very intellectual about products and policies

TotalFit Store
美國
使用應用程式 7天
Zendrop 已回覆 2026年5月15日

That really means a lot to hear! Knowing that our team's responsiveness and product knowledge made a difference for you genuinely makes our day. So glad you're having a great experience with Zendrop.

- The Zendrop Team

2026年5月7日

I've never had such wonderful and competent customer service in my life. My agent, named Shawn, handled my issue for me, then handled three more I didn't even know about BEFORE THEY BECAME ISSUES!!!

Dr Pureman
美國
使用應用程式 1天
Zendrop 已回覆 2026年5月7日

Shawn is an absolute rockstar and we're so glad he could take care of you so well! Going the extra mile to catch issues before they even pop up is exactly the kind of support we strive for. Reviews like yours genuinely make our whole team smile.

- The Zendrop Team

2026年5月5日

une reclamation qui suit sont cours mais dont l'issue est encore inconnue. les assistants qui m'aident sont toutefois gentils,courtois et comprehensifs.
merci bien

Boutique Ecom
阿爾及利亞
使用應用程式 11天
Zendrop 已回覆 2026年6月5日

Merci pour ce retour et pour votre patience pendant le traitement de votre réclamation. Nous sommes vraiment contents de savoir que notre équipe vous a apporté soutien et gentillesse tout au long du processus. On reste disponibles si vous avez besoin de quoi que ce soit.

- The Zendrop Team

2026年5月5日

I have been setting up my Shopify store and ZenDrop when I have time in between my full time job and although I am watching videos, I have gotten confused on steps. So I reached to ZenDrop via the chat option and Nina was extremely helpful and shared some great articles and videos. Also asking for a live person was not a hassle at all. I am grateful I reached out and had the pleasure of chatting with Nina.

Printline USA LLC
美國
使用應用程式 大約1個月
Zendrop 已回覆 2026年5月6日

Thank you so much for sharing your experience, we really appreciate it, especially while you’re balancing a full-time job. We’re glad Nina was able to help and make things clearer for you. Wishing you continued success with your store.

-Zendrop

2026年3月12日

Great app with excellent customer support!

I've been using Zendrop for my pet accessories store and it's been a fantastic dropshipping solution. The product selection is solid, the interface is easy to navigate, and the integration with Shopify works seamlessly.

What really impressed me was their customer support. I had a billing question about their usage-based pricing (I wasn't familiar with how it worked), and Juan from their support team was incredibly helpful and responsive. They took the time to explain everything clearly and worked with me to resolve the issue quickly and fairly.

The usage-based billing is actually quite flexible once you understand it - you only pay for what you use, which is perfect for growing stores like mine. Just make sure to keep an eye on your linked product count!

Overall, highly recommend Zendrop for anyone looking for a reliable dropshipping app with top-notch support. Thanks to the team for making my experience so positive!

SynergyShop
澳洲
使用應用程式 大約1個月
Zendrop 已回覆 2026年3月12日

Thanks so much for your kind words! We’re thrilled to hear that Zendrop has been a reliable solution for your store and that our team could help make the experience smooth. We appreciate your support and wish you continued success with your business!