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I received the required info regarding the billing and payments. Zendrop customer support is excellent as they provided and clarified all the info on this immediately.
Easy to work with. When I have issues, the team at Zendrop always takes care of me.
Support is really Awesome, Especially Shiza in support really helped for solving the issue patiently and courteously.
Thank you for sharing your experience! We’re so glad to hear that Shiza provided you with exceptional support and helped resolve your issue with patience and courtesy. Your recognition means a lot to us!
Customer service is Incredible, they respond in no time and they are really helpful.
Thank you for your kind words! We're thrilled to hear that you had an incredible experience with our customer service. Your satisfaction is our priority, and we appreciate your feedback!
I had issues with a product that arrived to a customer, a jumpsuit that was not the one in the photo. After contacting Zendrop and explaining the problem, they promptly resolved it without any issues. They asked for some details, I processed the refund for the customer, and they also refunded me. Additionally, they asked if I wanted them to send the correct product to the customer due to the mistake. In the end, I chose to proceed with the refund, and I'm very grateful and happy. The customer kept the wrong product and received the refund. Thank you very much Zendrop, and special thanks to Karrie, who assisted me wonderfully.
I just want to say how please I am with Zendrop's service, I have a store and I had an order on my store, and I reach out to know the update on the order shipment, and I spoke to Mariane, and I must say, it was the most Kindest conversation I have had on a website in a long time. I am soooo thankful that I am working with Zendrop and it was such a honour for me to talk to Mariane.
Le support est excellent ! les réponses sont rapides et adaptés ! les solutions aussi sont digne de compétences ! Satisfait du service !
The most important thing is that the people who are in charge of this, know what they’re doing, and these people know it. The app itself is easy to connect to your online store and I would recommend this website
great service, really appreciate the team.
Very kind Customer Support, answers fast and very helpful