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By far the WORST app I ever used. I placed an order on March 3rd, They never shipped my order. I emailed them several times requesting refund since the order was never shipped, they said at first they couldn't cancel the order because the order was shipped already. They could easily check the tracking number and see that the label was created but nothing else. But no, they refused to take the time and do the right thing. Just in case I filed a claim with USPS, they processed an investigation concluding that the package was never dropped off at their facilities. No surprised there. Finally yesterday, I decided to call Shopify to advocate for me and help me getting my money back. That was fast, Zendrop refunded me immediately. LOL. This is a horryble company. Don't waste your time. You will loose customers over their irresponsibility.
Hey there! I just got done reviewing the interaction you had with our Customer Success team and wanted to apologize that you did not have a fantastic experience from start to finish. We definitely should have just refunded the order (which we of course ended up doing) and explained better what was happening and why but it took longer than necessary to get to that point which is absolutely not the way situations like this are normally handled. Please also understand that the supplier for that particular order is not Zendrop Fulfillment but rather a supplier we brought on board some time ago. The experience with that supplier is generally great so that situation is quite rare. We truly do not want to lose your business but also understand why you chose to part ways. If you're up for it, we'd love to make it right, and hopefully encourage you to give us another shot. If that's something you're interested in, please don't hesitate to shoot an email over to joshua@zendrop.com. Cheers!
I just started using Zendrop and so far it seems very user-friendly. I have already imported my first product. It was really easy.
seems good so far. I guess I'll find out more after orders start coming in! I haven't actually had any returns or orders but am looking forward to it.
I like this app a lot there's a lot of popular products and the prices are reasonable and shipping is solid
Zendrop is user friendly and with just a few clicks, my shopify store is loaded with great products!
works as expected, fast shipping and good prices, this is the go to for my store now, forget about others
Ainda estou iniciando. Creio que poderiam ser feitas algumas melhorias nas configurações para pc para ficarmos 100% autônomos, mas estou me adaptando bem. :)
really helping to dropship products thank you zendrop ...............................................
Comecei a usar faz alguns dias, estou gostando do App, o mais interessante é que ele já faz correção para moeda local da sua loja.
Gostei me ajudou a achar prudutos e ter ideias de protudos pretendo usar mais para achar bons produtos para vender