整體評分
4.8
各級評分數量
  • 81% 的評分為 5 顆星
  • 15% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2023年10月25日

Shipping with Zendrop has been frustratingly slow, often taking more than two weeks. We've also had issues with lost items during shipping, and it's a hassle to get refunds – we have to keep reaching out. Frankly, Zendrop's shipping management feels pretty disappointing, almost like dealing with sellers on AliExpress. We shouldn't have purchased the annual membership.

So, we've made a call to switch things up and move over to Dropshipman. It seems like a more reliable and budget-friendly option for us.

BellaBelle
美國
使用應用程式 3個月
編輯時間:2023年12月5日

Vendem produtos que não tem no estoque e ficam enrolando você, fiz mais de 200 pedidos de um produto e mesmo tendo o plano mais caro deles, eles não se importaram em ter agilidade e simplesmente atrasou toda a minha operação em mais de duas semanas. os atendentes não preocupam com o cliente e tentam só distrair você do problema, pior experiência da minha vida.

Tirando os atendente Molly e Jo, ótimas profissionais.

Não recomendo a nenhuma pessoa que realmente queira ganhar dinheiro!

Jugar Crecer Aprender
巴西
使用應用程式 4個月
Zendrop 已回覆 2023年12月5日

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

2023年10月17日

Garbage they couldn't give me an explanation on why they couldn't deliver to the third biggest city in the U.S in there own words "We regret to inform you that, at this time, we are unable to ship to the countries you've mentioned. We understand your interest and we are actively working on expanding our shipping capabilities" ? doesn't make sense glad it was a free trial but that goes to show you these people just want your money , super high shipping fees bad customer service and overpriced.

Paws & Fur
美國
使用應用程式 5天
Zendrop 已回覆 2023年10月19日

Thank you for sharing your feedback with us. On this we have reached out to assist you via mail. Excited to get this to a resolution!

2023年12月22日

Clothes and shoes, little else.

My Store
美國
使用應用程式 5天
Zendrop 已回覆 2023年12月27日

Thanks for sharing your feedback. On this we have reached out to you via email to get this sorted out.

2023年7月17日

Zendrop just took $69 AUSD for my pro plan, I was trying to upgrade to a plus plan and try the free trial but it instantly took money. If zendrop can refund this I’ll try again but I’m canceling until I get my money back.

Steely's Buckets
澳洲
使用應用程式 9個月
Zendrop 已回覆 2023年7月19日

Thank you for bringing this to our attention and our apologies for the inconvenience.

To assist you with this, we have reached out to you directly to get this to a resolution and updates on the refund.

Excited to get this to a resolution and get you started with Zendrop!

2023年5月19日

Hopefully you read the lower star reviews before reading the paid 5 start reviews. The product provided are few and far between with the majority being low quality. The US provided products are even worse. Its seems the company is only interested in working with individuals that already have a high volume drop shipping company. Take note, when signing up, the promotion for "this is the only time you will see this" promotion is predatory and a low moral advertising tactic. The per-set-up shopify store is a mess, disorganized, and takes a lot of work to straighten out. They will also insert really weird contradicting promotions on your store I.e.. "Free shipping" then on the checkout there will be a counter for your customers that reads "$160 more for free shipping" thats a bait and switch. All the learning curriculum is out dated. all the pod casts are over 2 yr old. Marketing has changed since then. Their return policy is no standard at 5 days once you press checkout say goodbye to that money. This is sad, Its a great concept, just the execution seems lack-luster. Accountability and a full refund would have been a great way to redeem yourself Zendrop.

Celtic
美國
使用應用程式 12天
Zendrop 已回覆 2023年5月22日

Hi there! Thank you very much for the honest and transparent review. Zendrop's COO of Zendrop reached out to you over the weekend to touch on all of your points here and issued a full refund for the bad experience you've had overall. We're constantly working on improving the platform, and your feedback will help us do exactly that.

2023年8月29日

We have tried this plugin for 3 days. The publishing process of a product within our store was working fine in the beginning but then it broke all of a sudden. We tried to reach their support without any success. They have an AI Bot which is useless as you cannot create a ticket and eventually, we never had any meaningful communication with them. We cannot imagine what might happen with the orders when the basic functionality (import and publish a product to your store) doesn't work. The funny thing is that they market the service with the label 24/7 support. We would say 0/0 support in our case. We tried to uninstall and install the plugin as we thought that this could fix our issue but it didn't.

Gadgetino
希臘
使用應用程式 4天
Zendrop 已回覆 2023年8月31日

Thank you for sharing your feedback with us.

To assist you with this Austin from our team has reached out to assist you with this.

Looking forward to assisting you with this and getting this to a resolution.

2023年8月6日

I wanted to try the 7 days free trial, but they charged me immediately. Please refund. WHY WOULD YOU SAY FREE 7 DAYS TRIAL IF YOU CHARGE IMMEDIATELY???? WASTING MY TIME!!!!!!!!!!!!!!!!

My Store
美國
使用應用程式 大約1個月
Zendrop 已回覆 2023年8月7日

Thank you for bringing this to our attention and we apologize for the inconvenience.

To assist you with this, we have reached out to you directly via email and have canceled the charge as well.

Looking forward to hearing back from you and assisting you with this.

2024年4月15日

I AM NOT FINDING ANY PRODUCTS WITH GOOD NUMBERS

McGhee Fusion
美國
使用應用程式 3天
Zendrop 已回覆 2024年4月17日

Thanks for sharing your review. We have reached out to you via email to assist you.

2023年7月19日

Overpriced Shipping for EU, and many products have disappeared from my Import list after a while, without medoing anything. Definetly wouldn't recommend

Upright Core
希臘
使用應用程式 28天
Zendrop 已回覆 2023年7月20日

We are sorry to hear that your experience with Zendrop was less than ideal.

We have reached out to your email to assist you with this and will make sure to work with you to a resolution on the imports and the shipping cost issue.

Looking forward to getting this to a resolution and elevating your experience with Zendrop.