整體評分
4.8
各級評分數量
  • 82% 的評分為 5 顆星
  • 15% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年5月16日

I received a new order but it was cancelled. I reached out to Zendrop at 5am (EST) frustrated that there was no number to call, however after going through the FAQs and not finding what I needed I decided to use the chat and was quickly relieved when the bot offered me a human. She quickly resolved my issue and my order was immediately sent to the quoting process. Thanks Zendrop you rock!

Spontaneous Decisions
美國
使用應用程式 大約3年
2024年4月10日

Over all user friendly, lots of good options too. Only sad part is when products randomly are removed from the site, but not auto removed from your store or listed as out of stock. They do send you an email which is helpful.

Fast friendly customer service too

TheHomieCollectives
美國
使用應用程式 7個月
2024年5月8日

I would recommend the app but unfortunately I did not like the answer I received. My store is in the U.S. Unfortunately the shipping prices of many items Ive been looking at are multiple times the cost of the product cost. This leaves little to no room for profit margin as I compare the prices of the same or similar products that are being offered on other platforms. Research

The Online Emporium
美國
使用應用程式 7個月
2024年4月14日

Zendrop is a great app. It is very integrated with Shopify and is very simple to connect your store to your Zendrop account. However you can only connect your account to one Shopify account for some reason but I wish you could connect it to multiple in order to use it for multiple stores. The Customer Support is very quick and efficient with dealing with any problems you may have. From what I saw they had lots and lots of options for any products you may need, including different versions and colours.

All in all a great app and great organisation!

StrikeThrough
英國
使用應用程式 大約2個月
2024年5月7日

Zendrop is great because you find a wide variety of products to put on your shopify store and they do the work of importing products and that information directly to your store!

Though I will say this, the product photos and/ or product descriptions can be lacking and you might have to go to other sites in order to find more information about a product instead of relying completely on zendrop

The customer service is great though and you can answers very quickly and the staff is super friendly.

This is all based on the Free Plan and as a store owner who has not sold any products to customers, there could be other caveats down the line but for now, it's a good place for beginners

Also a big plus is being able to import from aliexpress but that is available on the higher tiers now

EmuEden
美國
使用應用程式 6天
2024年3月18日

Good customer service and easy to use. Well organised and once an order comes in everything is done by Zendrop to get it to the customer. I would recommend however it is on the pricier side and in order to get custom packaging you need to already be selling a lot so may not be as friendly for brand new businesses.

Mystery Whips
法國
使用應用程式 2個月
2024年5月7日

recommended for beginners, its very easy to use and understand. i've had no problems with them so far and if you're not using it then you're missing out.

TwoJuiced
美國
使用應用程式 6個月
編輯時間:2024年5月10日

HI,

I AM JUST TRYING TO LEARN ABOUT THIS APP, BUT I BELIEVE IT WILL BE A SUCCESS AFTER I HAVE ADJUSTED IT TO MY BUSINESS CONCEPT. AND THAT IS POSSIBLE.

I WILL RECOMMEND OTHERS TO LEARN ABOUT THIS TOO!

NOW I HAVE LEARNED A LOT MORE, AND CAN RECOMMEND NEWCOMERS TO BE POSITIVE . BECAUSE IT IS POSSIBLE TO CREATE OPPRTUNITES FOR A PROFITABLE BUSINESS HERE.

THE ZENDROP SUPPORT IS 24/7 WITH A QUALIFIED STAFF THAT HELP WITH ALL THE DETAILS, AS SOON AS YOU ENCOUNTER SOME OBSTICLES.

GOOD LUCK, BE CONFIDENT!

HejKaren.dk
丹麥
使用應用程式 2個月
2024年4月27日

Zendrop has great customer service- We aren't personally finished with our shopify website yet, but we have had plenty of questions for Zendrop through the live chat where we have had access to a real team member every time with our subscription.

Plush Fwends
澳洲
使用應用程式 3個月
編輯時間:2024年3月20日

Upon further reflection, I'd like to amend my previous review of Zendrop. While I initially voiced concerns about shipping costs and plan pricing, I've since had a more positive experience with the platform.

Zendrop's customer service remains excellent, and their user interface is intuitive, making it easy to manage orders. Although shipping costs are still a consideration, Zendrop has made efforts to improve competitiveness in this area.

However, I still believe Zendrop could enhance the experience for users on the free plan by offering additional features or sample orders.

In summary, Zendrop is a solid choice for beginners in dropshipping. Thanks, Zendrop.

Luminara Haven
澳洲
使用應用程式 大約2個月
Zendrop 已回覆 2024年3月11日

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.