Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

February 13, 2024

I was using another platform, decided to try zendrop and switched to it. The customer service is always helpful and there whenever I need them. Linking, fulfilling, sourcing, and finding products is easier than the other platform. I like that you can brand the products, have more than 1 account with the plus plan. I am happy I switched!

Flawlessly Abo
Spain
6 months using the app
February 12, 2024

I only just started using Zendrop and with my first client I already had a problem. I contacted the support team and Ellah answered within 1 min (!) and helped me find a solution for my issue. I can only say, I am very impressed! Thank you Ellah!

Dream Art Design
Italy
5 months using the app
March 3, 2024

I recently started using Zendrop and I must say, I am thoroughly impressed with this app. The customer service is top-notch and they are always available to provide assistance whenever I face any issues. The team is knowledgeable and always provides me with the right information to get me back on track. I highly recommend Zendrop to anyone looking for a reliable and efficient app. It's perfect for all your needs!

Pow Wow
United Kingdom
5 months using the app
May 15, 2024

Highly recommended, quick responses and knowledgeable staff.
Easy to get in the chat and quickly resolve the issues.

Latinas Thread
United States
Over 1 year using the app
May 6, 2024

Not really getting super much right now from Zendrop. It's alright though- I can still leave a review: whenever I use their chat, between the Bot and the live agents, I always get the best quality service.

FootMassager
United States
8 months using the app
Zendrop replied May 9, 2024

Thank you for sharing your review. We have reached out to you via email to assist you with this.

June 15, 2024

Ellos son maravillosos. Yo estoy encantada! El trato, la resolucion de mis problemas, como me dieron el paso a paso para que yo arreglara la liada que habia hecho yo misma.
Empeze hablando con el robot de IA, creo.
Luego me derivaron a Jo, una atendente humana y real jejeje.
Maravillosa.

Super TALI
Spain
About 1 month using the app
January 25, 2024

I had an email typo in an account setup and did not know it and after discovering a bill for a Plus Plan I reached out to them since I had already set up another account with the correct email since I was not receiving correspondence from them (going to the incorrect email I provided). They helped me resolve the matter rather than just sticking to the no refund after 5 days of activation policy. Mariane (who worked with me) was cool headed and followed through until it was all resolved. Very Professional and a great asset to your Customer Service Team! Don't let AI replace her. Miles Davenport

SHOP-O-SPHERE
United States
3 months using the app
February 7, 2024

Love the app and it makes a complex intricate and potentially difficult process extremely easy. That said, there are a lot of things that can still go wrong and understanding what is expected and how to operate goes a long way to helping a new user succeed. I would HIGHLY recommend you start with the Zendrop free plan and get used to how everything works. The monthly plan (for those on tight budgets) starts out right away with a moderate charge. If you are figuring things out... it would be best to start with the payments AFTER you understand the pitfalls.
But for all these potential issues... you get wonderful help center library items... all in print and from what I've seen, MOST also include a video of the explanation too. If that still doesn't help you... their live chat jumps in and boom... you are straightened out in no time!
Take it from someone that likes to play it cautious... this platform is fantastic! Give it a try today!

The Greenhorn Geek
Canada
About 1 month using the app
Edited April 12, 2024

This is a great app! Good for building a good drop shipping brand. I love the fact that they have a free plan for beginners to get you on your way and as profits come in you can go for more advanced plans with more features and benefits. Very beginner friendly! The team also responds fast which is excellent in helping you to be established.

Kaveto
United States
7 months using the app
June 7, 2024

Very educational with great information.

Bajor Jewelry
United States
About 2 months using the app