Reviews (10,199)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 25, 2024

customer service is excellent very fast responses and very helpful i highly recommend them

TrendiNest
United Kingdom
About 2 months using the app
Zendrop replied September 30, 2024

Thank you for your wonderful review! We're glad to hear that our Zendrop team has been helpful.

October 14, 2024

Excellent customer service by Jenkins. She helped me find a detail that I had overlooked very quickly

The Life I Love
United States
15 days using the app
Zendrop replied October 18, 2024

It’s wonderful to hear about your positive experience with Jenkins! Great customer service can really enhance the overall experience. Thanks for sharing!

November 17, 2024

it helps us with getting supply faster, and with great support team and fast respond time

daily the bailey
Morocco
About 1 month using the app
November 6, 2024

My boy Leigh is so helpful. He should be the next CEO of the company. He was on support with me for an hour and was so kind and helpful and figured out the problem I was having. 10/10 for Leigh Shopify should be very grateful to have him. Thanks Leigh

My Store
United States
9 days using the app
Zendrop replied November 21, 2024

Thank you for sharing your positive experience! We're thrilled to hear Leigh was so helpful and went above and beyond. We'll be sure to pass along your feedback—he sounds like a true asset to the team!

October 18, 2024

Usman, tech support for Zendrop was the only person able to fix a 6 day issue. Thanks again to his tech savvy services! He was patient and quick to responding and stayed with me the whole way until the matter was resolved.

Thanks again Usman!

UGoGirl Discounts
United States
5 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We're thrilled that Usman was able to resolve your issue and provide such attentive support. Your appreciation means a lot, and we’ll make sure to recognize his efforts!

September 17, 2024

Customer service is top notch! They helped me with exactly what I needed to get back up and running! Thank you!

Crystalline Prana
United States
21 days using the app
Zendrop replied September 20, 2024

Thank you for the great feedback! We're thrilled to hear that our customer service was able to help you get back on track. Your satisfaction is our priority!

November 9, 2024

I am very thankful for the support I received from Zendrop team. Recently, when I needed help with a few issues. They stepped in quickly and handled it with impressive efficiency. Everything was resolved seamlessly and without delay. I couldn't be happier with the support I received :)

Brillanta
Switzerland
10 days using the app
September 21, 2024

I recommande this app to all store owners that want to dropship.
Very well organized and daily updates with new products

YourTakeOff
Canada
24 days using the app
Zendrop replied September 23, 2024

Thank you for your fantastic feedback! It’s great to hear that you find the app well-organized and consistently updated with new products. Your feedback means a lot!

September 24, 2024

Absolutely amazing. Efficient with orders and customer service and all of the analytics .Everything is visible in one place and quick and easy to find.

Wearluxe
United Kingdom
24 days using the app
Zendrop replied September 26, 2024

Thank you for your fantastic feedback! We're thrilled to hear that you find our order efficiency, customer service, and analytics so helpful. Making everything easily accessible is our ultimate goal!

August 2, 2024

I want to highlight the excellent customer service I received from Zendrop.
I was pleasantly surprised at how quickly they responded to my query even via my email address too, in addition to always leaving a line open for me!
Not only were they quick to reply, but they were also extremely friendly and willing to help me with my issue.
I would definitely recommend Zendrop for their efficient and friendly customer service!
Thank you for your excellent work! like biology would say, a perfectly symbiotic relationship!!!

Kudos tp Theresa for running an excellent team, a real team maker, player and leader.

Eebro Aims
United Kingdom
About 2 months using the app