Reviews (10,199)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 3, 2024

Great service when you have a question about a order. Janelle did great with answering my questions and helping me fix the issue.

Votory Nederland
Netherlands
18 days using the app
Zendrop replied October 4, 2024

Thank you for your feedback! We're happy to hear that Janelle provided great service and helped resolve your issue. Your satisfaction is our priority, and we appreciate your support!

August 13, 2024

I just spent almost 3 hours on a live chat with two different ladies, Kelly an Jo. Why two you might ask? It is because of the time of day and a shift change. I had a major boo boo that I had done to myself and they both took their time in walking me through everything step by step. Big deal you might say. When you are new to drop shipping an e-commerce, and working with just one hand it can be VERY time consuming. In short they were Very helpful and patient with me, and I owe them a BIG DEAL of Gratitude.

TNK SALES
United States
14 days using the app
November 11, 2024

The customer service agent, Markgil was very helpful and patient. I was very satisfied with the service I received today.

Ann's Vibe
United States
3 months using the app
September 19, 2024

So far one of the best companies to reply fast and efficiently and they reply to the chat and if you leave they send your answer by email which I thought was great, oh as well a copy of chat to your email,

Kam Kam
Canada
11 days using the app
Zendrop replied September 20, 2024

Thank you for your positive feedback! We're thrilled to hear that you found our response times helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

October 4, 2024

Highly recommend great service easy to make a Shopify store.

Wine Whisper
United States
About 2 months using the app
Zendrop replied October 8, 2024

Thank you for the high recommendation! We're glad to hear that you found our service helpful and that setting up your Shopify store was easy.

October 3, 2024

Very happy with the support team from Zendrop, always quick to respond and eager to help. Was able to fix the issues I had.Thank you!

Ibeautylove
United States
18 days using the app
Zendrop replied October 4, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that our support team was quick to respond and able to resolve your issues. Your appreciation means a lot to us!

August 15, 2024

well today i had a technical problem with my account, i entered the chat support with canceling my account in mind, and now am here with a five star review, so you can pretty much guess their customer support was over the rood and fixed my problem very well.

The Dyna Grip ™
United Kingdom
About 2 months using the app
August 11, 2024

I really like this App. Everything works pretty much automated. You only have to pay at the end.

SnifferSip🐾
Germany
3 months using the app
September 1, 2024

Nothing bad to say about Zendrop. The customer service team and the fulfillment team are great

A&S Direct
Canada
4 months using the app
Zendrop replied September 6, 2024

We're glad to hear from you and we truly appreciate your feedback.

September 28, 2024

“Zendrop has been a game-changer for e-commerce business! Their fast shipping and wonderful customer service experience! Easy product sourcing, and seamless integration have streamlined my entire process. Highly recommended for anyone looking to scale effectively.”

LuxeStayLips
United States
6 days using the app
Zendrop replied September 30, 2024

Thank you for your amazing feedback! We’re thrilled to hear that Zendrop has made such a positive impact on your e-commerce business. Your recommendation means a lot to us!