Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

Edited November 15, 2024

The agent today, helped me a lot when it comes to my refund. It was fast. Thank you, Markgil.

Oh.N.G!
United States
3 months using the app
Zendrop replied September 6, 2024

We're glad to hear that your concern has been resolved and you received a an excellent support. Thank you for your feedback.

November 4, 2024

Amazing customer service! If you have a question about a product and need more information about it. Zendrop support team will go further beyond to assist you!

RyzeUP
United States
4 days using the app
Zendrop replied November 22, 2024

Thank you for the amazing feedback! We're so glad to hear that our support team went above and beyond to help you with your product questions. We always strive to provide the best assistance possible, and it’s great to know we hit the mark!

November 4, 2024

I had a great experience with Zendrop's customer support! They were very helpful in resolving my billing issue promptly and issued an app credit without any hassle. Thank you for your excellent service!

EzyGadgetx
Australia
2 days using the app
Zendrop replied November 22, 2024

Thank you for your wonderful feedback! We're so glad to hear that our customer support was able to resolve your billing issue quickly and issue the app credit without any hassle. We truly appreciate your kind words and are always here to assist you!

September 23, 2024

the technical support has been really helpful. I am pleasantly surprised

Vivareflex Online
United States
10 months using the app
Zendrop replied September 26, 2024

We’re so glad to hear that you had a positive experience with our technical support! Thank you for sharing!

October 3, 2024

Straight Forward. Amazing Staff. Awesome Customer Support they help me on my accounts this two amazing members Jobelle and Mariana where excellent assisting my issue. Ohh and very patience. Let's Make Money!!!!!

Shifa
United States
1 day using the app
Zendrop replied October 8, 2024

Thank you so much for your kind words! We’re thrilled to hear that Jobelle and Mariana provided you with excellent support and assistance. We're excited to help you on your journey to success!

October 25, 2024

Thank you for your help!!Had a wonderful experience with Zedrop support

My Store
United States
23 days using the app
Zendrop replied October 29, 2024

We're so glad to hear you had a wonderful experience with Zendrop support. Your feedback means a lot to us!

July 22, 2024

Just finished a CHAT with Kelley who assisted me. The chat was successful and I have to say that I'm impressed with the speedy response time. I've used chat boxes with other services that make you wait over 30 minutes before someone finally get's to you ...and then they ask a question, like "how can I help", to which you've already submitted when you started the chat!

"Zendrop and Kelley are okay in my book!"

GIFT5ER
United States
4 months using the app
September 19, 2024

Awesome support from Zendrop, very prompt and helpful whenever needed at the drop of a hat!

Purriffic Pals
Australia
4 months using the app
Zendrop replied September 23, 2024

We're thrilled to hear that you’ve had such a positive experience with Zendrop’s support. Thank you for your feedback!

November 7, 2024

Absolutely amazing. from products to assistance! Mariane was so quick to help with my query and so friendly!! TOP level support

Seren-ova
South Africa
13 days using the app
Zendrop replied November 22, 2024

Thank you for the amazing feedback! We're so glad to hear that Mariane provided quick and friendly support. We’re thrilled that you had such a positive experience with both our products and assistance. Your satisfaction means the world to us!

August 1, 2024

I have to say that joining Zendrop is one of the best decisions I have made, I love the products and their customer service. My last issue I was helped by Kelley and the support was excellent, my billing question was answered then given information I needed for setting up another account. Joining the Plus Plan was also a great move.

Maybelia
Netherlands
About 1 month using the app