Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 4, 2024

I just spent about 1 hour on the phone with the Zendrop support team via chat. I worked on a problem all day that i could not figure out. I finally asked for some help and found a great person on the other end. She was knowledgeable patient and helpful. I can't say enough about the support and my experience. Way to go ZenDrop i will be a client for a long time.

Tonesora
United States
15 days using the app
August 10, 2024

Juan as very quick and helped me navigate easily. The shipping price and cogs very low here for my product.

Trickledd
United States
About 1 month using the app
October 2, 2024

Very happy with Zendrop, easy integrations, great prices and fullfilment, easy to use and always fast help!

EarthPulseTherapy
Norway
22 days using the app
Zendrop replied October 3, 2024

Thank you for your wonderful feedback! We're so glad to hear that you’re enjoying Zendrop and finding it easy to use.

August 30, 2024

I was having so much trouble connecting my 2 shopify stores to my Zendrop Plus plan. I tried for 4 days, trying to follow the instruction on Shopify Connecting/Disconnecting Accounts in Shopify without success. I am delighted to say an angel named Nyka, answered my chat in Zendrop and assisted me with successfully connecting both stores to my Zendrop Plus account and I am so grateful and feel this is the start to a beautiful business relationship with Zendrop assisting me to scale up my stores profits. Nyka is an asset to Zendrop's Company Success.

LuxeStreet Boutique
United States
17 days using the app
Zendrop replied September 6, 2024

We’re thrilled to hear that you’re satisfied with the support you received. Rest assured that we'll continue to provide excellent assistance. Thanks for choosing Zendrop to support your business growth!

September 20, 2024

Shiza was wonderful texting back and forth. She helped me through my mess up. Even gave me instructions on how it fix it. Thank you so much

The Organic Remedy
United States
5 days using the app
Zendrop replied September 23, 2024

It’s fantastic to hear how supportive Shiza was! Thank you for sharing your experience!

September 27, 2024

Awesome service from their side. Helped me out a big time!

My Store
Singapore
7 days using the app
Zendrop replied September 30, 2024

Thank you for your kind words! We’re thrilled to hear that our team was able to help you out. Your support means a lot to us!

September 15, 2024

Zendrop help was so knowledgable! Super helpful and I was able to talk to a human within seconds!

Glow Vibes Chic
United States
3 months using the app
Zendrop replied September 18, 2024

Thank you for your review! We're delighted to hear that you found our support knowledgeable and responsive. Connecting you with a real person quickly is always a priority for us.

November 4, 2024

Nice support ,Big shoutout to Faye and the Zendrop team , thanks for everything , you guys are the best!

My Store
Spain
6 days using the app
Zendrop replied November 22, 2024

Thank you so much for the shoutout! We're thrilled to hear you had a great experience with our support team. A big thanks to Faye for going above and beyond, and we're so happy to have been able to help. We truly appreciate your kind words and support!

September 23, 2024

I appreciate the customer support, quick and well informed

ARYCHA
United States
3 months using the app
Zendrop replied September 26, 2024

Thank you for your kind words! We’re thrilled to hear you had a positive experience with our customer support. Your feedback motivates us to continue delivering the ultimate service!

October 25, 2024

Incredibly easy to use. Support answers SO fast with genuine care and speedy problem solving. HIGHLY RECOMMEND!

Lumi Lab
Ireland
22 days using the app
Zendrop replied October 29, 2024

Thank you for your fantastic review! We’re so glad to hear that you find the platform easy to use and that our support team provided quick and caring assistance. Your recommendation means the world to us!