Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 20, 2024

Continuing my service with Zendrop, I get the BEST customer service. The agents respond fast as heck! They give me information beyond the general "ai help" so they are actually helping me. Never, have they made me feel I have asked too many questions. I'd like to thank Jobelle personally, who have helped me recently, continue to feel this way <3

Locxuries
United States
About 1 month using the app
Zendrop replied September 23, 2024

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experiences with our team, especially Jobelle. Your appreciation means a lot to us!

November 13, 2024

I just started using it, but already I can tell customer support is brilliant. There is a wide choice of products and I like their growing POD section, too. So far, so great!

Ameowzing.store
Croatia
11 days using the app
October 2, 2024

Very happy with Zendrop, easy integrations, great prices and fullfilment, easy to use and always fast help!

EarthPulseTherapy
Norway
22 days using the app
Zendrop replied October 3, 2024

Thank you for your wonderful feedback! We're so glad to hear that you’re enjoying Zendrop and finding it easy to use.

September 9, 2024

Aww man im so thankful for the help from Mariane Customer servicing. Man she was just Excellent i appreciated her help she solved the problem fast she was cool as thank you again

My Store
New Zealand
About 2 months using the app
Zendrop replied September 13, 2024

Thank you for your review! We’re thrilled to hear you had such a great experience with Zendrop especially with our team.

September 9, 2024

très bon site je valide et je recommande fortement

Boutique Ecom
France
About 2 months using the app
Zendrop replied September 13, 2024

We appreciate your recommendations. Thank you for your feedback.

August 19, 2024

Zendrop has been amazing to work with and to manage orders, products, and more with! Much easier and convenient than some other the other systems I have tried.

Giftorly
United States
7 months using the app
November 20, 2024

I am very satisfied with the support. I had an issue with an order that just came in, as it wasn't showing up in the Zendrop "Orders." I contacted support and received a very quick response from the lovely Jo Anne, who was able to provide me with an answer right away. Thank you for the help. I haven't been using Zendrop for long, but I have no complaints so far. Thanks for the help, Jo Anne, and here's to a great collaboration!

Flashylashes
Austria
10 days using the app
October 14, 2024

Excellent customer service by Jenkins. She helped me find a detail that I had overlooked very quickly

The Life I Love
United States
15 days using the app
Zendrop replied October 18, 2024

It’s wonderful to hear about your positive experience with Jenkins! Great customer service can really enhance the overall experience. Thanks for sharing!

November 10, 2024

great team, very friendly and helpfull

SerenityProducts
Belgium
11 days using the app
August 31, 2024

I was having a problem connecting my store to my Zendrop account, once I traded emails with one of the support assistance, my problem was solved on no time. Now I can get my store up and running smoothly in no time.

TopSpot Shop
Canada
3 months using the app
Zendrop replied September 6, 2024

I'm glad to hear that your concern has been resolved. We truly appreciate your feedback.