Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 15, 2024

Excellent support received tonight - thanks☺️

Frugal Finds Canada
Canada
15 days using the app
Zendrop replied October 18, 2024

Thank you for your feedback! We're glad to hear you received excellent support. Your appreciation means a lot! 😊

November 18, 2024

Its a very good opportunity for peoples who wants to be a part in the e commerce business!

My Store
Greece
10 days using the app
October 18, 2024

I always read reviews before purchasing something. I did my research before signing up for Zendrop. My experience with customer support was like no other. Seriously top notch. My questions were handled within minutes and it was so easy and smooth. I can't say that for a lot of other companies. Having great customer service builds loyalty and trust with clients and customers.
Thank you to the support team, Jobelle, to be exact. Keep that girl around, she was awesome.

Moxie Maven
United States
14 days using the app
Zendrop replied October 29, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that our customer support exceeded your expectations and that Jobelle made a positive impact. Your loyalty and trust mean everything to us, and we’ll be sure to keep up the great work!

August 30, 2024

good

My Store 1st
United Kingdom
3 months using the app
Zendrop replied September 6, 2024

Thank you for your feedback! Rest assured that we will continue providing an excellent assistance.

October 30, 2024

J'ai reçu des réponses rapides dans la journée du support Zendrop. Il n'y a pas d'agent parlant français. Il faut traduire leurs réponses si besoin. Je suis au début de l'utilisation de Zendrop academy (Zendrop+). Tout est en anglais également, de même pour les visio pour les coaching collectifs. Si vous ne maîtrisez pas la langue ne vous y aventurez pas! Je n'ai pas encore mis en ligne ma boutique shopify.

My Store
France
11 days using the app
Zendrop replied November 1, 2024

Thank you for your feedback! We’re glad to hear that you received quick responses from our support team. We appreciate your suggestions regarding language support and will take them into consideration. If you have any further questions as you start using Zendrop Academy, feel free to reach out!

September 8, 2024

AI works fine and the actual people you may speak with are fast and knowledgable will update later if they dont get back to me on my request but for now my experience has been pleasant

Make It Special
United States
About 2 months using the app
Zendrop replied September 10, 2024

Thank you for your review. We're glad to hear it from you.

August 27, 2024

Ian from Zendrop support was very helpful.

The Paws Parade
United States
4 months using the app
November 9, 2024

I am very thankful for the support I received from Zendrop team. Recently, when I needed help with a few issues. They stepped in quickly and handled it with impressive efficiency. Everything was resolved seamlessly and without delay. I couldn't be happier with the support I received :)

Brillanta
Switzerland
10 days using the app
October 14, 2024

Great app, the support they always provide is amazing, it's good to have them on the dropshipping journey, they make things easier.

Space Lamps
Mexico
14 days using the app
Zendrop replied October 18, 2024

Thank you for your kind words! It’s great to know that Zendrop’s support has made a positive impact on your dropshipping experience. Your feedback is much appreciated!

August 30, 2024

wane dropship zendrop is the way to go

Home Haven Essentials
United States
3 months using the app
Zendrop replied September 6, 2024

We're glad to hear from you. We appreciate your positive feedback!