Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 6, 2024

Ayuda 100% garantizada. Muy buenos en su trabajo.

Producto best
Spain
17 days using the app
Zendrop replied October 8, 2024

Thank you for your kind words! We're glad to hear that you feel confident in our help and that our team is doing a great job.

September 23, 2024

2 out of 2 products that i've sold have had stock issues, but both times the support team resolved the issue very quickly

you will have to contact customers asking them about replacements, but it's part of the job

Amazify
United Kingdom
25 days using the app
Zendrop replied September 26, 2024

We appreciate your understanding! It's great to hear that our support team was able to resolve the stock issues swiftly.

November 20, 2024

I had huge problem with my account and Shiza saved me from headache, support is top notch

My Store
Croatia
9 days using the app
October 17, 2024

Great app, customer service is fast and efficient

Home_Leasure_Beauty
Netherlands
13 days using the app
Zendrop replied October 23, 2024

Thank you for the positive feedback! We're thrilled to hear you find our app helpful and our customer service efficient. Your support means a lot to us!

September 24, 2024

Absolutely amazing. Efficient with orders and customer service and all of the analytics .Everything is visible in one place and quick and easy to find.

Wearluxe
United Kingdom
24 days using the app
Zendrop replied September 26, 2024

Thank you for your fantastic feedback! We're thrilled to hear that you find our order efficiency, customer service, and analytics so helpful. Making everything easily accessible is our ultimate goal!

October 3, 2024

Great service when you have a question about a order. Janelle did great with answering my questions and helping me fix the issue.

Votory Nederland
Netherlands
18 days using the app
Zendrop replied October 4, 2024

Thank you for your feedback! We're happy to hear that Janelle provided great service and helped resolve your issue. Your satisfaction is our priority, and we appreciate your support!

October 3, 2024

Very happy with the support team from Zendrop, always quick to respond and eager to help. Was able to fix the issues I had.Thank you!

Ibeautylove
United States
18 days using the app
Zendrop replied October 4, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that our support team was quick to respond and able to resolve your issues. Your appreciation means a lot to us!

September 3, 2024

Tech Support has been great with helping me with my issues. (I am new to this)

PJS Store
United States
2 months using the app
Zendrop replied September 6, 2024

We're glad to hear that you received an excellent support from us. Thank you for sharing your feedback!

September 23, 2024

Had some trouble with a free trial promotion and the customer service team, specifically jobelle, helped me straight away and had it resolved. Loving zendrop!

TimelessTunesVinyl
Ireland
24 days using the app
Zendrop replied September 26, 2024

We’re thrilled to hear that Jobelle was able to help you with the free trial promotion! It’s fantastic to know you’re enjoying Zendrop.

November 8, 2024

Contacted the support team on numerous occasions. They're quick to respond and always aid in my query. I was helped by Jobelle recently who supported me with numerous questions. Couldn't fault it.

The Baby Tot Shop
United Kingdom
9 days using the app
Zendrop replied November 22, 2024

Thank you for your wonderful feedback! We're so happy to hear that our support team, and Jobelle in particular, was able to assist you with all your questions. It's great to know that we’ve been able to help you consistently and efficiently. We truly appreciate your kind words!