Reviews (10,199)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 11, 2024

Ian provided excellent and prompt feedback regarding the customer order.

TC

STURDY STITCH APPAREL & MORE, LLC
United States
29 days using the app
Zendrop replied October 15, 2024

Thank you for sharing your experience! We're happy to hear that Ian provided you with excellent and prompt support regarding your order. Your feedback is much appreciated!

August 2, 2024

I am new on Zendrop but everything look very intuitive and easy to use, also the team is responding pretty fast if you need help.

noopy
Romania
About 2 months using the app
October 21, 2024

Very easy customer support experience. Easy to start and continue!

Pure Rest Essentials
Canada
5 days using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We’re delighted to hear that you found our customer support easy and seamless. Your satisfaction is our goal!

November 12, 2024

the only private supplier i will ever use! they are the best!
amazing chat support and everything!

Fiora
United States
8 days using the app
August 5, 2024

Great support by Jobelle, would definitely recommend this to anyone starting out like me. Easy to use and support is really good.

PureScense
Spain
About 1 month using the app
October 27, 2024

This platform has excellent customer service

Trend Store
Guatemala
9 days using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We're glad to hear you’re experiencing excellent customer service. Your support means a lot to us!

August 11, 2024

No issue with Zendrop so far. Customer service was responsive. Order fulfilment was On time too.

Melisande.shop
Singapore
4 months using the app
Edited August 11, 2024

Zendrop has the best customer service, they would not end the chat until I was completely satisfied. They are great at sourcing products as well, was easy to get a product to my store. So much better than AutoDS in my opinion.

They give you 3 months for their plus service for at 50% off for 3 months and $200 in credits for orders, lot of time to enjoy the benefits. Getting so much sourced to my store was easy, took them 1 day to find the products that I was looking for.

I will be sticking with AutoDS.

Infurtuation
United States
6 days using the app
October 8, 2024

They respond so quickly whenever i need help with something. Excellent service. Thanks.

SchmickWear
Australia
4 days using the app
Zendrop replied October 10, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that you appreciate our quick responses and excellent service.

July 23, 2024

I am very happy with Zendrop, they have amazing customer support. And I like it a lot because they do what they say. I can recommend this to all entrepreneurs who are starting out and the academy they have is great. It is one of the best platforms for this Drop Shipping business.

Im Shopping
United States
2 months using the app