Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 28, 2024

Aviod this company! There are plenty of other Dropshipping companies that are reliable and trustworthy.
I paid for the Plus plan and was told that I would be given a store and be able to check it out and request a refund within 5 days if I wasn't happy with it.
They did not send me the store, the 5 days passed and they refused to give me money back.
Apparently even though I had no store, I still had to decide within 5 days if I was happy with it or not!
They said they would give me the store but not a refund, I did not want to continue with a company that provides misleading information to get you to sign up and then doesn't do what they say.

My Store
Australia
8 days using the app
Zendrop replied September 6, 2024

We sincerely apologize for your less-than-ideal experience. To help resolve this, please contact us at austin@zendrop.com so we can assist you further.

November 12, 2024

Had a very pleasant conversation with an Jo from the Zendrop team. Quick help. big recommendation

GRATE FITNESS
Denmark
3 days using the app
October 31, 2024

The quality it’s super cool but delivery service zendrop offers it’s too slow

Valtorri
South Africa
About 2 months using the app
Zendrop replied November 8, 2024

Thank you for your feedback! We're glad to hear you're happy with the product quality. We understand your concerns about the delivery speed, and we’ll definitely pass that along to our team to improve. Your input is valuable to us!

July 14, 2024

I've been using Zendrop for my Shopify store, and I couldn't be happier! The user interface is intuitive, making it easy to manage my products and orders. Their fast shipping and excellent customer support have truly impressed me. It has streamlined my dropshipping process, allowing me to focus on growing my business. Highly recommended for anyone looking to enhance their Shopify experience!

Clean Pod Ultrasonic Cleaner
United States
About 2 months using the app
July 22, 2024

I have no knowledge of this industry at all. I was feeling overwhelmed after a training call. The support chat made it easy for me to explain my issues and they were corrected. She even found an overpayment and made sure that i got the refund. I'm feeling good about my upcoming journey into dropshipping.

Your Everything Store
United States
2 months using the app
October 10, 2024

Very clear and uncomplicated operation, also very fast and helpful support for all questions you have, I can really only recommend it to everyone!

BEATIQ
Germany
About 9 hours using the app
Zendrop replied October 15, 2024

Thank you for the fantastic feedback! We’re delighted to hear that you find our operation clear and our support helpful. Your recommendation means a lot to us!

October 21, 2024

janelle helped me very well on the questions I had via the chat, she responded very quickly

Mijn winkel
Netherlands
5 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We’re thrilled to hear that Janelle was able to assist you quickly and effectively. We appreciate your feedback!

August 20, 2024

Awesome app that is helping me get started with Dropshipping. Fast, easy to use and with a great user experience. Best I've found so far. Top customer support!

Il mio negozio
Italy
3 days using the app
July 29, 2024

I have the best experience dealing with customer support; shout-out to Juan for being incredibly helpful throughout the process. FIVE STARS.

Nadra Collections
Kenya
3 months using the app
July 23, 2024

The training courses that come along with using there service has been so helpful and I love the quantity of items they make available

Sunset Cove
United States
3 months using the app