Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 19, 2024

Zendrop. Absolutely fantastic! The products are of excellent quality, and the customer service is top-notch. Fast shipping and beautifully packaged. Highly recommended for anyone looking for a seamless shopping experience!”

Belproche
United States
3 months using the app
September 12, 2024

So far great experience, the service team are very quick to respond to any sourcing or product specific queries.

Grace & Co
Australia
17 days using the app
Zendrop replied September 13, 2024

Thank you for your feedback! We’re glad to hear our service team has been quick and helpful with your queries.

September 4, 2024

Amazing customer service! Quick refunds when necessary. I was worried i might not get a refund after a higher plan was deducted from me but it was properly handled and swift. Juan was really friendly and helpful

Willene Shop
Canada
26 days using the app
Zendrop replied September 6, 2024

Thank you for your great feedback! We’re thrilled to hear that Juan provided friendly and swift assistance. We appreciate your recognition and support!

October 14, 2024

Super service, très rapide même à 00H heure française !
Personnel très aimable et serviable, merci :)

SoFiltre
Belgium
6 days using the app
Zendrop replied October 18, 2024

We're glad to hear you had such a positive experience! It’s impressive that the service is so responsive at all hours. Thank you for sharing your feedback!

September 7, 2024

I recommend this app for any business that are trying to scale, they have great customer support and are always willing to help. Fast response and majority of the products we order are great quality and price. worth it. Would be great if they could upgrade their branding offers.

Timeless Jewelry
United States
22 days using the app
Zendrop replied September 10, 2024

Thank you for your review. We're glad to hear it from you.

August 25, 2024

it was great customer support did a excellent job in giving me every detail about my subscription with no problem and im satisfied with the outcome.

My Store
United States
About 2 months using the app
November 2, 2024

Customer support is top notch. 100% recommended in my book.

My Store
Nigeria
4 days using the app
Zendrop replied November 22, 2024

Thank you so much for the high praise! We're thrilled to hear you had a top-notch experience with our customer support. Your recommendation means the world to us!

September 10, 2024

Zendrop is clearly dedicated to delivering a great service, they are adding new tools all the time and easy to talk too when you need assistance!

My Store
Australia
18 days using the app
Zendrop replied September 13, 2024

Thank you for your review! At Zendrop, we’re always hungry for innovation and committed to delivering the best service possible. We truly appreciate your feedback.

November 19, 2024

Zendrop Customer service and chat system is fantastic! Very helpful and quick! The App I am just learning, and they are great at answering all my questions! They also sourced a product for me in so quick it was awesome! Lots of cool features and print on demand as well.

Tiger&Lily
United States
4 days using the app
October 21, 2024

janelle helped me very well on the questions I had via the chat, she responded very quickly

Mijn winkel
Netherlands
5 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We’re thrilled to hear that Janelle was able to assist you quickly and effectively. We appreciate your feedback!