Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

November 10, 2022

I love that I can start a store with funds I wish. I wish I could be able to test my own products before trying to sell them

dynamic
United States
7 months using the app
March 20, 2023

so easy to work with. I really enjoy the ease of finding products. Would recommend anyone starting dropshipping to use Zendrop

Elite Shower and Bath
United States
14 days using the app
January 15, 2023

cleanest drop shipping apps out, there will be, i used this to run my store and create sales with them easily.

RIDGES
United Kingdom
14 days using the app
November 17, 2022

It makes fulfillment easy! It is a great alternative for faster shipping and lower prices compared to AliExpress

Whiskers & Claws
United States
14 days using the app
March 1, 2023

Zendrop is great. Very accessible. It is great for an introduction to dropshipping and learning about it too.

Sound Lifestyle
Canada
14 days using the app
November 8, 2022

Zendrop is awesome. I tried dropshipping for the first time and it made it so much easier. I found the product, that I made 10+ sales with there and it is awesome. I definitely recommend to try it!

JuC Blender
Bulgaria
14 days using the app
March 14, 2023

Best fulfillment method ever used! I won't go back to any other app, because they offer such a great service

Serezen
Canada
14 days using the app
November 15, 2022

its taking awhile to import and I am trying to start my store but that's ok hopefully it'll import soon.

My Store
United States
7 months using the app
Edited June 8, 2023

Update: Austin was able to follow up with me and assisted with all my concerns. They were very accommodating as well with my requests. I would recommend giving them a try.

If you already have another source for dropshipping, NEVER switch to zendrop. I made that mistake. Orders take forever, I ended up refunding customers orders. Only reason I am giving this 1 star is because I can't give it 0.

Snorlax Finds
United States
7 months using the app
Zendrop replied May 30, 2023

Thank you for reaching out and leaving us your feedback. We sincerely apologize for any inconvenience that you may have experienced.

Regarding the shipping times, we would like to inform you that our team does not keep stock of the products in the warehouse, and they are sourced as soon as the order is fulfilled. As a result, the estimated shipping times are around 15 days from China to the US, which is one of the best shipping times in the drop-shipping industry.

In regards to your specific order, we can confirm that our team has sourced the product and is currently in the process of fulfilling it, and it will be shipped to your customer soon. As a gesture of goodwill, we have initiated a refund for your order and will be shipping it to your customer for free.

Moreover, our team member has directly contacted you to assist you extensively and ensure that you get the best possible experience with our services.

Thank you for sharing your feedback here, and we assure you that we will continue to work hard to improve our services and provide you with the best possible experience.

March 22, 2023

Still wondering how the products will turn out. But I'm very hopeful it'll add sales to my site. I would advise someone to give it a try.

SEALYSHOME
United States
7 months using the app