Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

December 30, 2022

I like the ease of order fulfilment with Zendrop. I would recommend for someone just starting out with a store

Gloss
Australia
6 months using the app
March 10, 2023

muito pratico e dinamico para quase todas as funções, facil adicionar produtos na sua loja e rapido, alem de contabilizar as vendas, incrivel!!

TemTudo
Brazil
12 days using the app
Edited December 22, 2022

Good for service, No products available in US Warehouse though, it would be better to add more products to US warehouse because 2 to 3 weeks deliveries doesn't work anymore

Midlint
United States
About 1 year using the app
October 20, 2023

I have been using Zendrop the last 3 Months. It started well:
Easy to manage the orders and the chat replied quickly.
But it seems that ZENDROP HAVE ONE BIG ISSUE. The avaiblity of items is bad and I barely find an item which sells without having any alternative item needed or which is out of stock. I mean for 10 sales made 5 of them cant be fulfullied as it is and need to find a different variant (different size and/or color) which will take another 3-5 days to fulfill and makes it difficult to meet customers satisfaction.
Be aware that some items cant be fulfilled. The Zendrop system does not allow it. (For example baby footmuffs)
The quality of the items are not the best.
The branding feature I have tested with a sample order (but ordered normally to see what customer gets) and its not as communicated. The Thank you card ist poorly made and very cheap and letters are not sharp or well printed, so you are better off without branding. The items are packed in chinese bags and are from my point of view not quality checked as mentioned.
The good thing is that you will always have a contact person (trying) helping you out with your issues.

But all in all, if I cant scale my business because the items are running out of stock in few weeks or are not sourceable, it will be not my No1 fulfillment agent in the future anymore.
Currently, I cant reccomend using it yet if you are about to scale your business (except you are selling cheap stuff which all Dropshippers are trying to sell). I think there are cheaper fulfillment agencies with better sourcing ability and shipping times also product quality!

Hope I could help you out!

alamea-shop
Germany
About 1 year using the app
Zendrop replied October 23, 2023

Thank you for sharing your feedback with us. On this we have reached out to you via email to understand this in detail and assist you with this.

Excited to get this to a resolution.

January 10, 2023

Great!
I enjoy dropshipping using this website very good shipping and high quality products

TigsToys
United Kingdom
12 days using the app
February 18, 2023

Zendrop is a no brainer pretty much set and forget does all the fulfilment side of things for my shopify shop wish i had of started earlier. Looking forward to doing more training and scaling up, Darren from lazymuppet.com

LazyMuppet.Com
New Zealand
6 months using the app
November 3, 2022

I used this app to help me do sales. I really like how it does my auto fulfillment. It would be nice if it did the product trends better.

StarSalesBoutique
United States
12 days using the app
March 3, 2023

good ad useful

ragboat
Türkiye
12 days using the app
November 13, 2022

Best app I have ever used. The support was helpful, It is really easy to control and to see behind the system. The app is clean and trusted.

Sealkido
Hungary
12 days using the app
September 24, 2023

Awesome products

Pawfection
India
12 days using the app