Zendrop ‑ Global Dropshipping , 5,620 reviews
i cannot be more unsatisfied! ..................................................................................................................................................................................................................................
I'm really sorry to hear that you're not satisfied with your overall Zendrop experience. I'm going to reach out via email email shortly to hopefully help turn that around.
Product selection is okay, they stated the Chinese New Year cutoff was the 10th, submitted the order the 7th and still not finished processing, thats over a week. Customers will not be happy. Support is extremely difficult to contact. Would recommend other apps for beginners.
I just sent you an email earlier this morning to touch base on the issues you've been facing since using our platform. I hope to hear back from you soon!
no one is replying i m trying to connect no one is there what about world class support and not even a single reply i have made the 2 times payment and they dont give trial as well every promise on website is false i want my money back asap.
I shot you over an email yesterday in hopes of connecting and working through your pain points. I look forward to hearing back from you soon!
precisa investir na plataforma para começar usar e pra que esta começando fica complicado, poderia pelo menos ter um limite pra testa 7 dias não da nem tempo de chega o produto no cliente e ter um feedback
If you'd be willing, I'd love to have a conversation with you about this to hopefully turn your experience with Zendrop around. Please shoot me an email at firstname.lastname@example.org at your earliest convenience. I hope to chat with you soon!
Complete unprofessional and incompetent app. At what should be the height of my business and the holidays, they hold no inventory and out of stock of every single product I’m selling which I find hard to believe. Do not use this app not reliable at all. Will hurt your business. Just lost a bundle sale cuz of their incompetence which I forgave so I tried to move to another product to advertise but I made sure to check inventory of the item and they’re all out of stock. Got picture proof, if necessary.
I just shot over an email in hopes of getting this cleared up. Looking forward to hearing back from you soon!
They are only intrested in selling their plan. Its almost imposible to contact them. Its better to use cj dropship.
Thanks for the transparent review! I promise this is not the case, but want to touch base with you, and hopefully turn your experience around. I just shot you an email. I hope to hear back from you soon!
UPDATE: Actually, it doesn't look like the email address we have on file is valid. Please shoot me an email at email@example.com when you can. Thanks!
SCAM, SCAM, SCAM, SCAM, SCAM, SCAM, SCAM, SCAM!!!
DO NOT TRUST THIS COMPANY!!!! I signed up for the
$79 membership which is supposed to come with 24/7 customer service. There are no phone numbers or chats to reach anyone, these ppl won't even respond to an email.
My customer ordered 2 products through them, they created a shipping label and NEVER SENT THE ITEMS.
They get good reviews by making us as reviews as part of the account setup process before ever selling a single product.
Still trying to get a refund from an item they NEVER shipped
Hey there! I unfortunately don't have an email to reach you at, but really want to help get this figured out for you. Please shoot me an email at firstname.lastname@example.org at your earliest convenience. I hope to hear from you soon!
the worst costumer service I have ever seen, If you are a small seller they simply don't care about you!
I'm really sorry to hear you haven't had a great experience with our Customer Success team. I really don't know what happened there exactly (we had a hiccup with delays in support responses due to an influx of new sign ups), but we provide the same level of support to each and every one our sellers regardless of where they're at in their dropshipping journey -- 0 orders or 100 orders, we're all in this together! I truly hope that your experience has improved.
Horrible app that steals your money once you try to get into a free trial. It will take money directly from your bank account even before the free trial ends and will not even give you the promised month for paying.
Hi there. Sorry to hear about the early charge! Zendrop would never steal money from anyone, this sounds like a payment processer error. If you haven't already, please reach out to support.zendrop.com. Someone from our awesome Customer Success team will help you out.
Do not be fooled. Ive been using this app to try and start drop shipping and it has significantly pushed me behind and made me lose motivation. They couldn't even help me with my sample order. For my sample order its been over 2 weeks and i still don't have it. Please be careful. I was so happy to try this app and start my store and now i have to restart completely. and guess what, i have the plus plan and no help has been given.
Hi there! I'm really sorry to hear about your sample order and also that your experience so far has not been great... the last thing anybody here at Zendrop wants is for you to lose your motivation -- we want the polar opposite. Please understand that we had an influx of new sign ups which caused a massive delay in support ticket responses. We've since restructured the entire support experience and are just about caught up with all of our queues. I truly hope you'd be willing to give Zendrop another chance as the experience you've had so far is not the Zendrop standard.