Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
March 19, 2024

The customer service is awesome. When i had an issue, a representative did more than what I asked for. Gave me the article to look over and on top of that check the issue herself and sent me images to clearly show what I was looking for and even followed up with detailed paragraphs over the topic. Shout out Jobelle!

RideEzy
United States
About 1 month using the app
Edited February 5, 2024

Great experience with them. First time doing my sample order, missing a few things and ask for clarification and they did provide me with assurance for my future order. Their customer service was fabulous and the branding feature they provided are like a huge discount. Will continue using them for having a great customer service. Of course the distribution channel. I really appreciate that they change their logistic partner depends on the location of my order.

Hawkin Whirl
Malaysia
About 2 months using the app
February 21, 2024

Zendrop! What can I say. The website is reasonably simple to use and navigate. Customization can be tricky unless you go through all the training videos. HOWEVER the customer service via chat is one of the best i have experienced. I recently opened a Shopify store and had the need to contact Zendrop 3 times. Every single time the customer service representatives were patient and understanding and most importantly resolved my issues quickly. I never waited more than a minute to get redirected from the BOT to the Live person. I highly recommend Zendrop for its products and its amazing customer service. Thank You.

All Our Lips
United States
23 days using the app
February 26, 2024

Words will be many if I were to describe how awesome Zendrop and the whole team behind it is. So to keep it simple I would say I think they are fantastic! I think they are one of the best, if not the best in their field. 5 Stars all they way!

HauseCraft
United States
2 months using the app
March 22, 2024

ZENDROP is a lifesaver to beginning entrepreneur like myself. I have not made any sales yet, but ZENDROP is very easy and simple to understand for a beginner like myself.

I truly enjoyed the workshop on Thursday at noon. It was live, it was real, and the host did a superb job and took a great sincere interest in his presentation. With people like that, ZENDROP will gain many future customers with its ease-of-use and sincere people who run it.

ALL of my products on my page are ZENDROP imported. Feel free to stop by and leave a critique anytime.

Thanks!
Gary Jordan
Retail Galore Store
https://www.RetailGaloreStore.Shop

Retail Galore Store
United States
9 days using the app
January 19, 2024

This is my very first run with dropshipping an far as see it,it's been amazing still learning so in that process I'm accomplishing small but large areas in my life in this an when I'm finish learning I'm going to Take it Over. NOVAISU CREATIION IS COMING

Novaisu
United States
4 months using the app
March 5, 2024

Zendrop has the best customer service I think ive ever dealt with in terms of Ecommerce apps and businesses. Jemima was fantastic. Thanks for helping me with my questions

Ruby's Corner
United States
4 months using the app
March 26, 2024

The customer support from the team at Zendrop has been amazing!
They are super speedy to respond and supply thorough updates and timelines for issues to be resolved. Cant thanks them enough for their help!

Chic & Charm
Australia
2 months using the app
Edited March 15, 2024

I just spoke with an operator who fix my problems up. Every time I have dealings wither Zendop it is good to know they have professional people to help me along the way as I am computer illiterate which makes so experience better thank you

Everything You Want and More
Australia
About 2 months using the app
February 20, 2024

I wanted to express my sincere gratitude for the incredible service you provide with Zendrop. Your platform has truly transformed my dropshipping experience.
Thanks to your wide selection of products, customisation of items and speed of delivery, I have been able to grow my business with confidence. Your support team is also exceptional, always ready to answer my questions.
All in all, thank you for being a reliable partner and for helping me realise my e-commerce dreams. Keep up the good work!

HerBrush
France
About 2 months using the app